Administrative Assistant 2 – Front Office Medical Reception

The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.

If you need assistance or have questions regarding the application process, please contact our recruitment helpline at (775) 784-1495 or jobs@unr.edu. For UNR Med professional job postings, please contact the Office of Professional Recruitment at (775) 784-6778. 

The Student Health Center at the University of Nevada, Reno seeks candidates for current and future openings for Administrative Assistant 2’s to work in the Front Office of the Student Health Center. As the welcoming face of our clinic, you’ll play a crucial role in creating a positive patient experience. While these positions do not provide layoff rights and are contingent on funding, the experience gained and the benefits provided make it a rewarding opportunity.

The Administrative Assistant 2 is typically the first person patients come into contact with and will assist with investigating and resolving concerns, checking patients in for appointments, problem-solving questions, and relaying information regarding clinic policies and practices.

The Administrative Assistant 2 schedules appointments including doctor appointments and procedures and tests in coordination with patient availability. This position also updates patient demographic data to ensure the accuracy of office records. This position is responsible for collecting fees, co-pays, past due charges, and prepares the daily financial deposit.

The ideal candidate will possess outstanding customer service skills, the ability to juggle multiple tasks efficiently, a commitment to confidentiality, and strong decision-making abilities.

Step into this exciting role and be a key part of our dedicated team!

PER EXECUTIVE ORDER 2025-002, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL December 31, 2025. Please refer to the link for more information: executive-order-2025-002

Required Qualifications

• Graduation from high school or equivalent education and two years of clerical and administrative support experience which included experience in one or more of the following areas: maintaining records and files; preparing a variety of materials using a personal computer or word processor; assisting customers in completing forms and applications; and/or performing secretarial duties in support of professional staff; OR

• One year of experience as an Administrative Assistant I in Nevada State service; OR

• An equivalent combination of education and experience as described above.

Schedule

The typical work schedule is Monday through Friday from 8:00 am to 5:00 pm; this is subject to change based on organizational needs.

Compensation Grade

Grade 25

In classified service, salary is in Grade and Step. The Step is determined based on the Nevada Administrative Code. Salary placement above a Step 01 at initial appointment is determined based on the recruitment, the candidate’s qualifications, internal equity and budgets. A request to accelerate salary must be approved by Human Resources and abide by the Nevada Administrative Code.

To view the classified compensation schedules, please visit: Classified Compensation. Select Salary schedule, PP01.

For more information, visit the Classified Salary Calculator