Sr. Quality Manager

fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers.

With over $3B in annual retail sales, fairlife’s portfolio of delicious, lactose-free, real dairy products includes: fairlife® ultra-filtered milk; Core Power® High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife® nutrition plan™, a nutrition shake to support the journey to better health.

A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation.

To learn more about fairlife and its complete line of products, please visit fairlife.com.

job purpose: The Sr. Quality Assurance (QA) Manager is a key position within the leadership team of fairlife, LLC’s Webster, NY plant. Reporting to the corporate Quality Director, the Sr. QA manager coordinates, administers, and provides all day-to-day quality/food safety program activities for the Webster production facility. This senior manager provides a comprehensive range of quality assurance support and service to the fairlife, LLC organization and its customers. The Sr. Quality Manager develops and implements quality assurance programs and policies and acts as a primary point of liaison for quality assurance activities across the fairlife, LLC operations system. The Sr. Quality manager oversees the administration of laboratory testing programs, manages costs against operating budgets, and develops policies for internal quality assurance protocol and procedures in accordance with established company policy. 

 

responsibilities: 

• Oversees and administers the quality systems for the Webster facility which includes the daily management of the laboratory and QA staff; provides expert guidance and consultation to management in all aspects of quality assurance compliance. 

• Provides consultation, leadership, and quality control in the administration and interpretation of QA systems and policies; procedures, and documentation; develops and implements internal protocols and procedures in accordance with existing state and federal regulations, policies, and systems.  

• Conducts investigations and makes recommendations as appropriate regarding issues of product quality, advice, and guidance to management in these areas, as appropriate.  

• Working within the framework of the Global Food Safety Initiative (GFSI). Designs and implements quality programs, services, strategies, and initiatives that are responsive to the needs of the company’s facilities and guarantees close integration with overall company policy; monitors program efficiency, develops reporting procedures and other methods to measure success, and revises processes and procedures as necessary to improve program effectiveness.  Ensures sustained GFSI compliance through leadership in specific program areas including HACCP, Internal Audit, Corrective/Preventive Actions, Management Review, Pre-requisite Programs, and Document Control. 

• Provides day-to-day guidance and support to management regarding quality practices, interpretation of company quality assurance policies, problem resolution, and compliance with federal and state law; develops and maintains written departmental procedures to guide management in the application of established quality assurance and processes and documentation.  

• Oversees the development, management and implementation of a variety of quality programs to ensure regulatory compliance is maintained in good standing with local, state, and federal agencies.  

• Oversees the management, implementation and coordination of the food safety system programs to ensure compliance with product specifications and prevention of losses. 

• Establishes and implements short- and long-range goals, objectives, policies, and operating procedures; monitors and evaluates program/project effectiveness; recommends and effects changes to achieve continuous improvements in quality programs.  

• Ensures contractor GMP and HACCP compliance by managing the interaction between departmental personnel and contractors and physical plant personnel.  

• Performs training needs analyses, as appropriate, and initiates, develops, and/or coordinates the implementation of specific training and development programs for