Area Manager - Hartford CT

FIND YOUR FIRE!

At Sally's Apizza we have been creating New Haven Style Apizza since 1938 and are now expanding to locations across the United States. Famous for our distinctive tomato sauce and chewy, crispy crust with an iconic oven-kissed char, Sally’s draws pizza fans from around the world. We hand-craft authentic pizza in custom-designed ovens, using the original recipes. Sally’s mission is to make great pizza available to everyone.

With Sally's growth, comes new opportunities from management to corporate roles. We offer coaching, training, and promotion within giving you a path to pursue your future career goals.

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THE ROLE:
As the Area Manager you will provide multi-unit leadership, operational oversight, and team development across 3–5 locations. This role ensures consistent execution of the Sally’s Apizza brand, operational excellence, strong financial performance, and exceptional guest experiences. The Area Manager acts as a strategic operator, culture ambassador, and coach to location leadership teams while supporting expansion across the region.

AS AN AREA MANAGER YOU WILL...                                                           
Brand & Culture Leadership

• Fully understand and embody the Sally’s Apizza culture, heritage, and historical evolution of the brand.
• Promote a culture of hospitality, excellence, and accountability across all locations.
• Serve as a role model of professionalism, uniform standards, communication, and punctuality.

• Conduct consistent weekly site visits to evaluate operational performance, store cleanliness, team execution, and adherence to brand standards.
• Support locations by working in-store shifts when needed to cover management PTO, sick time, or operational gaps.
• Mentor General Managers as a subject matter expert, ensuring full adherence to systems, policies, and procedures.
• Offer actionable feedback and coaching to assist managers in resolving operational challenges.
• Provide consistent Development Plans for all Management Team members.
• Communicate daily restaurant updates, issues, and priorities to the Regional Manager.
• Effectively manage your own weekly schedule in both the location scheduling software as well as your Microsoft Calendar.
• Courageously hold managers accountable for performance, behavior, and adherence to standards.

• Assist in pre-opening planning, staffing, training, and operational preparation for all new locations in the New England region as needed.
• Serve as an active member of the opening Management Team for new store launches within your area.
• Serve as an active member of the opening Management Team for new store launches outside of your area as needed.
• Help implement new systems, menu rollouts, and process enhancements efficiently across all assigned restaurants.

• Directly support, coach, and develop General Managers and the Restaurant Management members.
• Recruit, hire, and train new managers within your assigned area.
• Support succession planning by identifying high-potential talent and developing future leaders.
• Partner with HR on employee relations, training, coaching, and compliance matters.

• Work with the Regional Manager and General Managers to create annual restaurant-level budgets.
• Review and approve weekly schedules to ensure alignment