SVP, xScale Customer & Revenue

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A leadership role at Equinix means you will drive and collaborate on work that impacts the world. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A leadership role at Equinix means you will drive and collaborate on work that impacts the world. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. 

Role Description

Reporting to Equinix's Chief Revenue Officer, the SVP, xScale Customer and Revenue will be responsible for developing and executing the customer revenue strategy for our xScale business. This executive orchestrates our go-to-market teams across CRO to achieve the revenue strategy for the xScale business. Equinix's xScale business segment focuses on serving the unique core workload deployment needs of hyperscale companies, offering wholesale space and access to a rich ecosystem of network connections to move data around the globe. 

The leader must possess a deep understanding of the data center industry and a proven track record of driving revenue growth with key hyperscalers.

Key Responsibilities

• Develop and implement a comprehensive multi-year revenue strategy to achieve aggressive growth targets for xScale, including identifying new market opportunities and customer segments within the hyperscaler and service provider ecosystem.
• Identify, develop, and manage xScale relationships that enhance service offerings and drive revenue growth.
• Ensure consistently accurate forecasted business, deliver the global quarterly and annual revenue objectives
• Collaborate with engineering and product teams to ensure offerings meet market demands and customer expectations, and ensure technical solutions align with customer needs and drive successful outcomes.
• Lead and manage -strategic negotiations process to  secure large, complex, and multi-year partnerships.
• Collaborate with cross-functional teams to orchestrate successful implementation, and gather necessary information and insights for successful bids.

Extended responsibilities and accountabilities in partnership with other Equinix leaders:

• Provide strategic direction and guidance to the sales team to ensure alignment with revenue goals and customer needs in xScale and large complex deals.
• Collaborate with customer success management to ensure high levels of customer satisfaction and retention.
• Work closely with product marketing to ensure alignment of messaging and positioning with market needs and customer expectations.
• Serve as the voice of the xScale customers across the Equinix revenue engine, addressing customer feedback and service delivery improvement areas, providing insights from customer interactions to inform product development and marketing strategies.
• Refine pursuit model to reflect executive alignment needed for multi-year leases
• Represent leasing and revenue pipeline to JV Investors

Skills, Experience, & Qualifications:

• Extensive leadership experience in sales, business development, or customer success in the technology sector, with a focus on B2B environment, with deep understanding of the hyperscale data center market, cloud providers, and enterprise infrastructure ecosystems.
• Experience in partnering with hyperscalers and developing multi-year, large-scale commercial relationships.
• Revenue Growth Strategy: Proven track record of developing and executing comprehensive revenue strategies to achieve aggressive growth targets.  Previous experience managing multi-billion dollar revenue lines
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