Sr Sales Manager (199114)

Sr. SALES MANAGER

 

Duties include:

- Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside sales efforts to secure business for the hotel to ensure that revenue goals are met or exceeded.  Actively prospect and qualify new business.

- Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.  Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.  

- Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.

- Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.

- Disseminate sales-related information to other departments as appropriate.

- Welcome group contact upon arrival at function and ensure guest satisfaction.

- Arrange and conduct special events, site inspections, and off-site presentations for potential clients.  Entertain clients in accordance with established company and hotel policies and guidelines.

- Maintain client files and update information daily in accordance with established departmental policies and procedures.

- Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.

- Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.

- Follow up with guests regularly during and after departure to ensure satisfactions and secure future bookings.

- Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include all hotel departments.

- May assist in developing and implement sales actions plan as assigned.  

 

Some college plus 1-3 years sales experience, or equivalent combination of education and experience.

Knowledge of hotel and food & beverage operations is preferred.  Must speak fluent English, other languages helpful.

This job requires:

Communication skills

Reading and writing abilities

Mathematical skills, including basic math, budgeting knowledge, profit/loss concepts, percentages and variances.

Problem solving, reasoning, motivating, organization and training abilities

Ability to travel to attend workshops, tradeshows, conventions, trainings.

May require valid Driver's License

Scheduling may include working nights, weekends, and/or holidays.