Jobs and Careers

Case Manager, Social Worker

United StatesRemotepart_timeVerifiedPosted 14 Nov 2025

💰 $142,449/yr($58,656/yr – $142,449/yr)

About the role

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for completing intake interviews; determining need for medical and psycho-social evaluations; reviewing therapist and physician evaluations, care objectives, and plans; coordinating services being provided; advocating for needed services and entitlements.

Essential Functions
Complete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status.

Review daily referrals and screenings of clients.

Audit case file on a regular basis for completeness and accuracy.

Assist in discharge planning as required

Serves and protects the hospital community by adhering to professional standards, hospital care policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.

Required for All Jobs
Performs other duties as assigned

Complies with all policies and standards

Does this position require Patient Care (indirect/direct)? Yes

Qualifications

Education

Master's Degree Social Work required or

Master's Degree Related Field of Study preferred or

Master's Degree Mental Health required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Social Worker, Licensed Clinical [LCSW - MA] preferred

Social Worker, Licensed Independent Clinical [LICSW - MA] preferred

Occupational Therapist [Massachusetts] preferred

Physical Therapist [Massachusetts] preferred

Certified Rehabilitation Counselor [CRC] preferred

Licensed Mental Health Counselor [Massachusetts] preferred

Licensed Rehabilitation Counselor [Massachusetts] preferred

Respiratory Therapist [Massachusetts] preferred

Experience

case management, utilization review, or discharge planning experience 2-3 years preferred

Knowledge, Skills & Abilities

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Ability to establish strong rapport and relationships with patients and staff.

Proficient in Microsoft Office and industry related software programs.

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Ability to maintain client and staff confidentiality.

Understanding of diagnostic criteria for dual conditions and the ability to conceptualize modalities and placement criteria within the continuum of care.

Knowledge of Healthcare and Managed Care preferred.

Additional Job Details (if applicable)

Physical Requirements

Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)