Quality Review, Senior Underwriting Consultant

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.  

Job Description:

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work .

The opportunity: As a Senior Underwriter on the Quality Assurance team you will be responsible for assessing and applying Quality Audit program requirements to ensure effectiveness of Dental Underwriting processes, policy and procedures with a focus on adherence to internal controls and Dental underwriting guidelines.

How you will contribute:

• Conduct audits and analyze results to ensure adherence to guidelines, policies and procedures

• Provide individualized feedback directly to underwriters and underwriting leaders

• Design and deliver targeted training to develop underwriting skills and reinforce best practices

• Review appeals and helps resolve any issues in a fair, compliant manner

• Assist with program reporting advising leadership on quality assurance trends, strategy and individual and/or team development opportunities

• Champion innovative solutions to enhance quality assurance program/process and drive continuous underwriter development

What you will bring with you:

• Ability to work with a diverse group of people

• Bachelor’s degree preferred and/or equivalent years of experience Underwriting

• 5+ years Dental underwriting experience

• Passion for developing others to achieve excellence in underwriting through constructive feedback and coaching

• Strong analytical, communication and relationship building skills; able to juggle competing priorities with exceptional attention to detail

• Earn trust, influence and lead positive change by building strong working relationships across a diverse team

• Strong professional presence; able to effectively present to a wide range of audiences

• Expert in Dental insurance underwriting methodologies

• Experience with QPS, Experience Rating Tools and JIRA

• Demonstrated proficiency in Microsoft office suite of products

Salary:  

$77,400 - $116,100

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. 

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We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase op