Temporary Food & Beverage Coordinator

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

POSITION OVERVIEW

The Food & Beverage (F&B) Coordinator provides administrative, operational, and communication support to the Food & Beverage leadership team to ensure smooth daily operations and exceptional guest experiences. This role serves as a central coordination point across outlets, events, staffing, and vendors, helping translate strategy into execution while maintaining brand, service, and compliance standards.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Administrative Support:

Operational & Administrative Support

• Support F&B leadership with daily administrative tasks, reporting, and coordination across outlets
• Assist with scheduling coordination, staffing changes, and coverage communication as directed
• Maintain organized records including menus, pricing updates, SOPs, and training materials
• Prepare agendas, notes, and follow-ups for departmental meetings
• Scheduling: Managing calendars, ensuring schedules are updated on leaders shared file and scheduling departmental meetings.
• Document Management: Organizing Banquet Event Orders (BEOs) or Restaurant Event Orders (REOs), creating event signages and maintaining all F&B personnel files.
• Payroll: Assisting F&B Leadership with payroll processing.
• Technical Proficiency: Mastery of Microsoft Office (Word, Excel) and familiarity with Point of Sale (POS) systems - Infogenysis and other systems - Birchstreet etc.

Communication & Coordination

• Serve as a liaison between F&B leadership, outlet teams, culinary, events, purchasing, and other departments
• Communicate operational updates, service changes, and special event details to relevant teams
• Coordinate logistics for banquets, pool activations, VIP events, and special programming as needed
• Support onboarding coordination for new F&B team members

Events, Menus & Programming Support

• Assist with planning and execution of F&B-related events, activations, and promotions
• Coordinate menu updates, printing, digital uploads, and brand compliance reviews
• Track timelines and deliverables for seasonal launches and special initiatives

Financial & Inventory Support

• Assist with invoice tracking, purchase orders, and vendor documentation
• Support inventory tracking, PAR level updates, and cost control initiatives
• Compile basic financial and operational reports for leadership review
• Inventory & Ordering: Monitoring and ordering par stock levels for office supplies.

Guest Experience & Brand Standards

• Support service recovery efforts by tracking guest feedback and follow-up actions
• Ensure alignment with brand standards, health regulations, and internal policies
• Assist with audits, inspections, and compliance documentation as required
• Guest Interaction: Managing restaurant reservations, drafting responses to guest feedback, and handling general inquiries via phone or email. 

REPORTING RELATIONSHIPS

Reports to the Director of Operations Food & Beverage

QUALIFICATIONS & SKILLS

REQUIRED:

• Strong administrative, organization, and technical skills.
• Must be detail oriented and accurate
• Ability to manage multiple priorities, goal oriented and must meet deadlines.
• Strong interpersonal skills and guest service oriented with a sincere, friendly and helpful personality.
• Willing to “pitch-in” and assist colleagues with their job duties and be a team player.
• Professional & appropriate business appearance and demeanor aligned with the 1 Hotel brand and culture.
• Excellent verbal and written communication skills.
• Flexibility to meet the demands of a 24-hour operation and work a varying schedule to reflect business needs of the hotel.
• Technically savvy and proficient with MS Office Applications, specifically Outlook, Word, Excel and PowerPoint.

PREFERRED:

• Prior experience in a quality luxury hotel or similar industry.
• Knowledge of hotel structure and interaction between departments.
• Prior experience with HMS
   

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimin