Accounts Payable Processor

About Stitch Fix, Inc.

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.

About the Team

The Stitch Fix Finance team enables our clients to be their best selves. We broadly define our clients as customers, business partners, and shareholders. We drive value through business partner support, innovative and insightful analysis, and financial integrity. We are looking for individuals who are bright, kind, motivated by challenge, and who thrive in a fast-paced environment while building and improving processes to scale the business to the next level.

About the Role

As the Accounts Payable Processor, you will be responsible for high-volume inventory AP processes, including reconciling inventory-related accounts, processing vendor invoices, journal entries, identifying discrepancies, reconciliations and process improvements. This role requires exceptional communication skills to maintain strong vendor relationships, resolve discrepancies promptly, and collaborate effectively with internal and external stakeholders. You will play a hands-on role as an integral part of the AP team and serve as a key contributor in a high-growth, fast-paced environment.

You're excited about this opportunity because you will…

• Assist with month-end close by performing journal entries, handle inventory-specific accounts payable processes, ensuring seamless integration with inventory systems and proper reconciliation.
• Process high-volume exceptioned non-inventory and inventory invoices using an automated three-way match process, ensuring proper GL coding and approval.
• Utilize advanced Excel functions (e.g., VLOOKUP, XLOOKUP, pivot tables) to analyze, reconcile, and streamline AP data.
• Identify, analyze, and communicate discrepancies between invoiced style variants and PO line items.
• Process Return to Vendor and Vendor Chargeback debit memos.
• Develop a deep understanding of the Stitch Fix proprietary systems and their integration with our ERP system (Oracle preferred) and OCR/IDR technologies.
• Troubleshoot system holds related to three-way match processes and assess their impact on goods-received-not-invoiced accounts.
• Communicate with Business Partners and vendors to resolve discrepancies and reconcile vendor statements promptly.
• Manage vendor tickets and respond to inquiries within a 24-48 hour SLA.
• Navigate manual workarounds and complexities related to deliveries diverted or transferred to different warehouses.
• Apply strong AP technical skills, including a robust understanding of AP debits and credits; systems logic is a PLUS.
• Partner with IT Systems Architects and the Engineering Team to resolve issues and enhance processes.
• Participate in UATs (User Acceptance Testing) for system enhancements and ad hoc projects.
• Collaborate with AP leadership to resolve transactions, monitor aged invoices, and support day-to-day activities.
• Identify opportunities for process improvements and draft simple desktop procedures.

We’re excited about you because…

• You have 3+ years of Accounts Payable experience in a retail environment, with large company experience a PLUS.
• You bring technical proficiency in Excel (e.g., VLOOKUP, XLOOKUP, pivot tables) and are confident in analyzing data to support decision-making.
• You have hands-on experience with ERP systems, preferably Oracle, and are systems-savvy with a desire to grow in AP or accounting.
• You have strong high-volume, three-way match experience and a demonstrated ability to maintain excellent supplier relationships through clear, timely and effective communication.
• Your expertise in retail operations, including Return to Vendor (RTV) processes and managing carrier shrink, will drive efficiency and accuracy in AP operations.
• You thrive in cross-functional environments and enjoy working with stakeholders across departments to align on solutions.
• You ar