Manager, Assistive Technology

At the University of Denver, Student Affairs is at the heart of the student journey—empowering every student to thrive academically, personally, and professionally. Rooted in DU’s signature 4D Experience, our division is committed to fostering holistic development through four dimensions: deepen intellect, develop wellbeing, discover character, and design careers and lives of purpose.
Our work reaches far beyond the classroom. Through dynamic, high-impact programs, services, and experiences offered at both the Denver Campus and the Kennedy Mountain Campus, we foster inclusive communities, promote health and wellness, cultivate exploration, engagement, and leadership, and develop a deep sense of belonging. We are committed to creating a high-touch environment where students and participants connect meaningfully, grow confidently, and thrive personally and collectively.

As a division, we serve the broader DU and Denver community which includes:

• Current DU Students & Families
• Prospective Students & Families
• Faculty & Staff
• Alumni & Donors
• Local Community
• Companies & Organizations
• National Peers & Media

Together, we are shaping a vibrant, supportive, and dynamic campus culture where every student and participant can discover their potential and make a meaningful impact.

• The Student Affairs division includes the following units:
• 4D Experience
• Office of External Relations (OER)
• Housing, Residential Education and Dining Services
• Driscoll & Community Commons
• Business and Planning
• Student Engagement
• New Student & Family Programs
• Kennedy Mountain Campus
• DU Outdoors
• Wellness & Recreation
• Health & Counseling Center
• First@DU
• Learning Effectiveness Program
• Student Disability Services
• Student Outreach & Support
• Student Rights & Responsibilities
• Veteran & Military Resources
• Office of the Dean of Students

Student Disability Services (SDS) is dedicated to providing students with disabilities an equal opportunity to participate in the Universitys programs, courses and activities. SDS provides accommodations at no cost to any student who has a documented disability as required by the Americans with Disabilities Act and Section 504 of the Rehabilitation Act and other applicable laws. Accommodations are intended to mitigate the impact of a disability and afford students equitable access to participate in the Universitys programs, courses, and activities.

Position Summary

The Manager of Assistive Technology position will oversee the Alternate Format Text (AFT) production and distribution process. This position is responsible for meeting the assistive technology (AT) needs of students with approved accommodations. The Manager will supervise student staff to oversee the day-to-day operations of the University’s alternate format text (AFT) program. The Manager is responsible for remediating scanned readings, creating alternate text for images, and teaching students how to use assistive technology (AT), such as text-to-speech (TTS) and computer screen readers. This position will set up any needed aids, AT services, and other related technological solutions in the classroom. This position will review requests for assistive technology accommodations and supporting disability documentation to render decisions on reasonable and appropriate accommodations.
The Manager will serve as a liaison for all assistive technology needs between faculty and staff. The position will report to the Director of Student Disability Services.

Essential Functions

Alternate Format Text Process

• Oversee the Alternate Format Text (AFT) production program for enrolled students, and oversee accuracy, quality, and timely delivery of materials. Prepare and remediate exams according to approved accommodations. Maintain comprehensive records of requests, production activities, and student communications, and routinely evaluate workflows to recommend process improvements.
  
  

Personnel & Program Management

• Hire, train, supervise, and evaluate Alternate Format Production Assistants, including undergraduate, graduate, and intern employees. Train staff to meet production standards, confidentiality requirements, and accessibility best practices.
  
  

Assistive Technology Accommodations and Assessment

• Under the supervision of the Director, engage in the interactive process to implement reasonable assistive technology accommodations. Review disability documentation, meet with students, conduct AT needs assessments, and process accommodation requests to determine appropriate tools for coursework and