Clinical Manager
LifeCare Home Health FamilyAbout the role
Position Summary: The Remote Clinical Manager, reporting to the Agency Administrator or designee, assists in maintaining, fostering high quality of patient care in accordance with the Agency’s objectives and policies, through planning, coordination, and implementation and evaluation of the home health services provided. This position is also responsible for education, coordination and collaboration with agency leaders regarding home health regulations and quality patient care.
Key Responsibilities:
1. Promote /exemplify Company mission, vision and values at all times.
- Coordination and collaboration with agency leaders on Oasis, POC, QA and liaison with Coding/Oasis outsourcing company.
- Educates and collaborates with field clinicians, clinical managers, DOC's, Administrators on best practices.
- Participate in the development of field clinicians that routinely perform OASIS assessments and of newly hired clinicians that will be responsible for OASIS assessments.
- OASIS and contents of POCs will be reviewed in detail for OASIS accuracy; identified OASIS corrections are to be documented and returned to the clinician for review and concurrence.
- Focus on best practice OASIS items and ensure documentation is present to support OASIS responses.
- Review to ensure appropriate utilization of resources to meet patient needs.
- Ensure that the frequency listed for each discipline is scheduled as ordered and that procedures are scheduled as referenced on the POC
- Reviews, monitors all Wellsky reports related to QA daily workflow to ensure timely processing of MD orders, face-to-faces, clinical documentation.
- Reviews and provides necessary education on all clinical documentation reviewed in QA Manager
- Reviews daily reports and processes to ensure timely billing/unbilled.
- Assist with end of episode billing to ensure unbilled meets company goals.
- Assist with care coordination within branch locations to ensure appropriate visit utilization, episode scheduling and overall quality care
- Reconciles monthly QAPI reports to tally key metrics and share with inter-disciplinary team
- Collaborates with key leadership to ensure STAR ratings, HHCAPS and VBP exceeds state/national levels and meets company goals
- Assist with predictive key metrics in identifying high-risk patients and/or opportunities to provide high quality care
- Supports branch location when needed and functions as in-office Clinical Manager
- Assist with ongoing QAPI efforts, clinical chart audits as needed, utilization of SHP to pull necessary metrics to support branch locations.
- Identifies training needs in branch locations, provides education as needed.
- Review and investigate the clinical content, diagnoses, medical history, medications, fee status and other procedures from the records of clients.
- Direct staff toward the appropriate use of community resources.
- Assist leaders with appraising staff performance during their probationary period and annually with the Director of Clinical Services, provides the teaching and counseling necessary to enhance the delivery of services and the professional development of nursing and health aide staff.
- Assist with identifying and evaluating client needs and appropriateness of home care by reviewing the initial intake screening form before assignment of direct care staff.?
- Assist with the orientation of new professional staff to familiarize them with Agency policies and procedures.?
- Perform other duties as directed by Sr. Director of Clinical Services/VP HH Operations and/or Regional Director of Operations.??
- Will be required to travel as needed to support local offices in CM coverage, initial and ongoing training of key staff.
Experience:
- Minimum 3-5 years of experience as a registered nurse in a Home Health Agency.��
- 2 years of management experience preferred.
Skills:
- Possess knowledge of Medicare and Medicaid guidelines essential to Home Health Coverage
- Possess good organizational and time management skills.
- Possess good problem-solving skills.
- Possess strong verbal/written communication and interpersonal skills.
- Aptitude for thoroughness and accuracy
- Initiative and the ability to work independently.
- Flexible, dependable, and self-directed
- Computer, internet access, and email capabilities from home or other off-site location
Education:
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