Manager, Pre-Registration - REMOTE

Our Benefits:

As an Insurance Specialist at Community Health Systems (CHS) - Shared Business Operations, you’ll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including:

• PTO
• Paid holidays
• Employee Incentive Program (ICP)
• Group Medical, Dental, & Vision
• Educational Assistance 
• 401(k) Plan
• Sick Time
• Life Insurance/Accidental Death and Dismemberment
• Long-Term and Short Term Disability
• Medical and Child Care Flexible Spending Accounts
• Employee Assistance Program (EAP)

Job Summary 

The Manager, Admissions is responsible for the daily operations of admissions and registration functions within the facility. This role oversees patient intake processes, insurance verification, point-of-service collections, and compliance with regulatory and organizational standards. The Manager leads department staff, coordinates with cross-functional teams, and supports patient experience initiatives while ensuring accuracy in patient data and financial clearance. This position plays a key role in driving efficiency, regulatory compliance, and revenue cycle performance.

As an Manager, Admissions at Community Health Systems (CHS) - SSC Sarasota, you’ll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including medical insurance, dental insurance, vision insurance, PTO, 401K, sick time, holidays, and bonus where eligible.

Essential Functions:

• Oversees daily admissions and registration operations, ensuring accurate data entry, insurance verification, financial class assignment, and timely patient access.
• Leads and develops departmental staff through hiring, training, scheduling, coaching, and performance management.
• Ensures staff are educated and competent in hospital policies, registration procedures, compliance standards, and financial collection practices.
• Monitors departmental performance, identifying trends, tracking quality metrics, and implementing continuous improvement initiatives.
• Ensures compliance with internal policies and external regulations, including those set by The Joint Commission (TJC), CMS, and payer guidelines.
• Coordinates with internal departments such as Revenue Cycle, Case Management, Finance, and Clinical Operations to resolve issues related to patient access and registration.
• Oversees point-of-service collection efforts, supporting the achievement of collection targets and improving front-end revenue cycle results.
• Communicates effectively with patients and families regarding registration requirements, financial responsibilities, and documentation needs.
• Utilizes hospital registration and information systems to support workflow efficiency, accuracy, and reporting.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications 

To perform this job successfully, an individual must be able to perform each essenti