Senior Technology Strategy Director

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a Senior Director, Technology Strategy to join our ever-evolving team to help us unleash the potential of every business. Worldpay aims to ensure a successful consumer experience every transaction. In order to support this goal, Worldpay is establishing a dedicated team focused on Authorization Rates.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team 

This team is a key pillar within our Authorization improvement efforts at Worldpay. In this role, you will own authorization-related dashboards and tooling. The team will drive development of the authorization tooling in line with user feedback. The team will require a technical product owner, who is equally comfortable with collaborating with wider business stakeholders and optimizing in line with business priorities, as they are engaging in technical content and guiding an engineering team on tooling roadmap, feature and issue prioritization, and driving swift progress.  

What you will own:

 Reporting to the Head of Optimization and Authorization, you will be responsible for leading a team of 2-3 engineers in this role. 

Strategic Leadership

• Shape and own the product roadmap and vision for authorization tooling, taking inputs and user-feedback from internal key stakeholders  

• Own the creation and prioritization of the product backlog for the suite of products  

• Guide engineers to deliver enhancements, fixes and features that are rapid in frequency and drive business value  

• Ensure blockers to development are identified and addressed (with escalation as needed) 

• Own progression of developments & features through to product ionization, working with engineering teams  

• Lead the future development of new standalone tools within the Authorization tooling roadmap (e.g., Near-time alerting)  

• Create and own definitions of key authorization metrics used across the tooling (e.g., calculation approach for re-tries) 

• Drive adoption of Authorization tools 

• Define release planning cycle for the team, and engage with wider business PI planning timelines to ensure any required capacity is allocated 

​​Analytics and Insights:  

• Monitor usage statistics of authorization tooling to understand adoption and take appropriate action as needed 

• Use analytics to identify areas for improvement, bottlenecks, and opportunities  

• Team Leadership & Development:  

• Support a collaborative culture across the new Authorization structure, working closely with other team leads to avoid a siloing of the tooling capabilities  

• Establish and develop a strongly performing team driving continual enhancement of tooling suite