Clinical Support Specialist

Clinical Support Specialist (NOC Shift)

Department: Care Transitions

Location:  Gregory Bunker Care Transitions

Reports to:  Clinical Supervisor

Status: Full-time

FLSA: Non-Exempt

Pay Range: $21.00 – 26.75/hr
EEO-1: Service Worker

Organization Information

WellSpace Health believes that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. We see you and are here for you. To that end, we’ve committed ourselves to finding solutions for our community’s health and wellbeing to achieve regional health through high quality comprehensive care.

Our focus has always been to offer a full range of quality medical care, dental care, mental health and behavioral health services, and enabling services to underserved people.  We do this by placing ourselves within the communities we serve and employing outstanding healthcare professionals who are devoted to our mission.

We are a Federally Qualified Health Center (FQHC) and are accredited by the Joint Commission for Ambulatory Care and Behavioral Health. We’re also certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home.

Position Summary

The Clinical Support Specialist (CSS) will monitor patients in a recuperative care environment where unhoused patients come to heal from illnesses.  This role will perform vitals, observe patients, monitoring patient self-medication under the protocol of the program and report changes to the nursing staff. The CSS will support patients with medical appointments, medical refills, and other medical supplies as necessary.

Required Qualifications

• High School diploma, equivalent required or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Minimum of one year of medical assistant or CNA experience is preferred. Experience working Behavioral Health environment.
• Current First Aid and CPR Certification required.
• Must have the ability to maintain detailed records, strong attention to detail is essential.
• Ability to work with diverse populations in a respite care program.
• Excellent interpersonal, verbal, and written communication skills.
• Basic Outlook, Word, and Excel computer skills required.
• Treats clients with respect and dignity.
• Assist and support the Center/Department/Program to meet standards of High Reliability.
• Must have a valid driver’s license and insurable driving record.  Must meet employer requirements for auto insurance policy.
• Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality.
• Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing.

Essential Responsibilities