Director, Technology Operations - Seller Wallets for Marketplace

Position Summary...

What you'll do...

This role will be a key member of the Marketplace Payments and Financial Services team. In this role, you will have the opportunity to lead innovative Payment solutions and enable new Fintech services for Marketplace Sellers. The candidate should have strong subject matter expertise, leadership experience & business acumen in the Payments and Fintech area! 

Job Responsibilities

• Lead the vision of and develop Marketplace’s Seller Wallets and Embedded Fintech strategy to enable superior seller experience, efficiency and monetization. Create a long-term strategy for scale while incorporating Seller needs & competitive research
• Lead vendor evaluation and build vs buy decisioning. Partner with both internal teams as well as external third parties to build and execute.
• Enable new Merchant-related Fintech services including debit/credit products, real time payments and foreign exchange services.
• Create a detailed roadmap of associated Payment solutions and Fintech initiatives for Sellers and work with product, technology and operations teams to prioritize and execute.
• The role will be responsible for preparing business cases and financial justifications to support the initiatives. Work closely with internal business teams, treasury and finance to optimize budget, cost, GMV as well as profitability
• Partner with internal Risk management teams to ensure we are growing and monetizing in a risk responsible fashion. Collaborate to build appropriate risk processes and framework to support the payments/ fintech initiatives.
• Work closely with internal legal & compliance teams to ensure we have appropriate agreement and contractual frameworks balancing experience as well as legal/ regulatory risks
• Ensure close collaboration with Account management, Marketing and Operations to drive acceptance of new products and services with Sellers. Build key measurements and a test/iterate philosophy to improve results.

Key Success Criteria 

• Strong leadership aptitude 
• Strong communication skills 
• Driving ownership and accountability 
• Strong seller advocate 
• Excellent people skills 

• Uses data and analysis to drive decisions
• Fosters trust with internal partners 
• Values team dynamics and inputs 
• Commitment driven 
• Bias for action 

 

Qualifications 

• Master's in Business, Statistics, Computer Science, or similar field 
• At least 10 years industry experience preferably in Payments, Financial Services, or similar space.  
• Expertise in Digital Payments and Fintech space with prior experience building or owning end to end is strongly preferred
• Ability to lead cross functional teams and prior experience working with Product and Technology teams; proven ability to lead and influence internal / external partners insights 
• Deep analytical abilities, both quantitative and qualitative, and a track record of applying these to effective and successful business decisions; Process-oriented mindset and ability to lead people to get things done.
• Strong business insight, superb communication, and relationship skills 

About Walmart 

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you recei