Salesforce Developer - Remote

  Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. 

Title: Salesforce Developer  

The Work: ICF seeks an experienced Salesforce Developer to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a large mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. 

Job Location: Remote work is authorized.  Must support US Eastern time zone working hours.  

What You Will Do:  

• Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet DHS requirements. 

• Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows. 

• Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features. 

• Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards. 

• Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity. 

• Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA). 

• Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements. 

• Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support. 

• Support user training by providing technical insights and ensuring system features are user-friendly and adoptable. 

What You Will Bring With You:  

• Active Salesforce Administrator Certification or Platform App Builder Certification, and Salesforce Developer Certification (e.g., Platform Developer I or II). 

• 3+ years of hands-on Salesforce development experience, including custom coding (Apex, Visualforce, Lightning Web Components).  

• 1+ years of experience with Salesforce’s Public Sector Solutions and its standard framework components. 

• 3+ years of experience with Salesforce development tools (e.g., VS Code, Salesforce CLI, Workbench) and Agile tools (e.g., Jira, Confluence). 

• Candidate must be able to obtain and maintain a Public Trust.  

• Candidate must be a US citizen, reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. 

• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years. 

What We Would Like You To Bring With You:  

• Experience with OmniStudio (e.g., Flex Cards, OmniScripts, DataMappers, Integration Procedures) for advanced low-code development. 

• Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.) 

• Hands-on experience with external integrations using REST/SOAP APIs, middleware, or ETL tools. 

• Prior work with federal government clients (e.g., DHS, DoD) and knowledge of ATO processes or federal cybersecurity standards. 

• Prior experience performing DevOps activities including package creation & deployment, code scan analysis & remediation, regression testing, etc. 

• Familiarity with delivering user training or creating technical documentation for Salesforce solutions. 

Professional Skills: 

• Strong problem-solving, communication, and collaboration skills to work with cross-functional teams and federal stakeholders. 

• Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables. 

• Highly organized and able to prioritize and multi-task.   

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