Client Success & Sales Coordinator (ZR_22401_JOB)

This is a remote position.

Job Highlights:

Contract: Independent Contractor

Schedule: Monday to Friday; 9:00 AM - 5:00 PM Melbourne Time (37.5 hours per week, including a 30-minute break per day)

• Proactively call leads using the provided dialer system.
  

• Set up appointments for sales representatives, ensuring prospects meet the company’s criteria.
  

• Perform initial qualification of prospects over the phone to assess interest and fit.
  

• Handle objections professionally and provide relevant information about services.
  

• Stay updated on company offerings and market trends to communicate value to potential clients effectively.
  

Client Success & Business Coordination

• Manage and prioritize email communications for C-level executives.
  

• Oversee clients onboarding and maintain strong relationships to ensure satisfaction.
  

• Collaborate with sales and operations teams to ensure a seamless transition from prospect to client.
  

• Assist with administrative tasks such as calendar management and data entry in the CRM system.
  

• Support HR functions, including new employee onboarding and platform setup.
  

• Follow up on AR-debtors to support financial operations.
  

• Maintain confidentiality while handling sensitive information.
  

• Adapt to and learn industry-specific software platforms (e.g., SPLOSE, Employment Hero).
  

Requirements

• Strong verbal and written communication skills, with the ability to build rapport quickly.
  
• Previous experience in appointment setting, telemarketing, client success, or administrative support.
  
• Proficiency in Google Suite applications (Gmail, Google Docs, Google Sheets) and CRM software.
  
• Resilience and persistence in handling challenges and objections.
  
• Discretion and professionalism in handling confidential matters.
  
• Passion for contributing to healthcare accessibility initiatives.
  

Highly Regarded Skills & Experience

• Experience in both B2B and B2C appointment setting.
  

• Knowledge of sales techniques and client success strategies.
  

• Familiarity with the healthcare or aviation industry.
  

• Previous experience in executive assistance or business development support.
  

Benefits

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job