Virtual Events Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Events Associate

We are looking for a Virtual Events Associate to join our Marketing division here at athenahealth. In this role, the Virtual Events Associate will play a critical role in the seamless production of virtual events and webinars that drive meaningful connections with customers and internal teams.

The Virtual Events Associate will work to leverage their technical skills to manage complex event platforms and workflows, while collaborating closely with marketing and cross-functional partners to deliver polished, impactful digital experiences. This role is ideal for candidates who combine strong technical aptitude with a passion for marketing and customer engagement. Join our team and be part of a dynamic and innovative organization that values growth and excellence in event management.

Job Responsibilities

• Support the technical setup, configuration, and execution of multiple virtual events and webinars weekly, ensuring high-quality streaming and user experience

• Drive complex event logistics including platform integrations, speaker tech checks, and live troubleshooting

• Monitor live sessions proactively, resolving technical issues swiftly to minimize disruption

• Partner with marketing, sales, customer success, and IT teams to optimize event technology and workflows

• Coach and support speakers and stakeholders on event platforms and tools, ensuring technical readiness and confidence

• Develop and maintain detailed post-event analytics, tracking attendance, engagement, and technical performance metrics

• Use data insights to recommend and implement improvements in event technology and processes

• Maintain and enhance event documentation, templates, and digital asset management

• Expert use of Microsoft tools including Stream, SharePoint, Forms, and Clipchamp for content creation and event management

• Hands-on experience with marketing and event platforms such as Cvent, Bynder, Salesforce, and webinar hosting tools

• Ability to troubleshoot and optimize integrations between multiple events and marketing systems

• Follow and contribute to evolving best practices for virtual event production and technology use

Typical Qualifications

• Bachelor’s degree in marketing, communications, business, or related field.

• 1+ years of experience in event management, preferably in healthcare or technology industries.

• Strong technical skills with experience in virtual event platforms, streaming technologies, or digital production

• Solid marketing background or experience working closely with marketing teams and campaigns

• Exceptional organizational skills with the ability to manage multiple technical tasks and deadlines

• Proficient in Microsoft 365 tools and marketing technology platforms (Cvent, Bynder, Salesforce preferred)

• Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders

• Calm, solution-oriented approach to live event challenges and time-sensitive situations

• Experience or interest in marketing operations, digital marketing, or event technology

• In‑person or executive‑level event planning experience preferred

• Strong, reliable internet connection required

• Minimal travel expected

 

Expected Compensation

$54,000 - $92,000

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates.  Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

 

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented  employees — or athenistas,