Manager of Field Schools

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The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith - $1.73B over the past ten years.

 

While we have many employees who are not Catholic, we follow the Church’s teachings in our investment strategies and our employee benefits. As part of our religious mission, we support the pro-life cause by contributing to the March for Life and pregnancy resource centers, we oppose assisted suicide and euthanasia, we are evangelists for the Catholic faith, and we help Christians who are facing religious persecution in the Middle East.  We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world.

 

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Overview

Leads the design, development, implementation, administration, and continuous improvement of on-line and in person schools and training. Facilitates with subject matter experts the design of training programs. Consults with the VP, Sales Training and Development in aligning School curriculum with business requirements, objectives, and strategies. Collaborates with the Director, Virtual Sales Training, Sales Technology, and Professional Development on developing an integrated roadmap to support all learning goals.  Evaluates training effectiveness through Agent performance metrics and feedback.

Core Responsibilities

• Creates a strategy, integrated with the Virtual training team that fulfills the mission and objectives of the Sales Training and Development team.
•  Develop the curriculum, course design, and presentation design for online and in-person schools, training initiatives and sales technology training.
• Facilitates with subject matter experts the design of training programs and presentations.
• Direct School scheduling, planning and operations.       
• Facilitates training modules.                                          
• Creates and maintains a project plan for all key projects.                                                          
• Continuously seek and support new approaches, practices, and processes to improve the efficiency  and efficacy of School.
• Liaison with training vendors on courseware, course development                         

Skills Qualifications

• Thorough knowledge of Sales Training and Development theory, best practices, and curriculum design.
• Expert knowledge of adult learning and best practices applied to each: in person, online, and virtual environments.
• Advanced Training design/development skills including: facilitating subject matter expert design sessions, designing, and creating curriculum, programs, and presentations.
• Knowledge on utilization of software for creating presentations and videos.
• Project management skills applied to both functional and cross functional projects
• Ability to develop strong and influential relationships with senior management, home office and field constituencies.
• Platform training skills.
• Excellent oral and written communication skills.
• Knowledge of the creation and utilization of feedback systems and tools.

Education

Required:

• Bachelor’s degree
• 2 - 5 years of sales training experience in the financial service (insurance) industry.
• Previous sales, sales support, or sales management experience required.
• Demonstrated expertise developing role-based training and development curriculum and programs.