CHILD PROTECTIVE FIELD SUPPORT CONSULTAN - 60057147

Requisition No: 845942 

Agency: Children and Families

Working Title: CHILD PROTECTIVE FIELD SUPPORT CONSULTAN - 60057147

 Pay Plan: Career Service

Position Number: 60057147 

Salary:  Per DCF salary policy guidelines 

Posting Closing Date: 02/07/2025 

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CHILD PROTECTIVE FIELD SUPPORT CONSULTANT

Location: This position is based Circuit 17 and requires regular travel throughout. Applicants interested in working in counties other than listed must apply for positions advertised for those specific areas on the People First System. Applicants that previously applied must re-apply through this posting to be considered.

 

Hours of Work:  The selected applicant should be available to work weekends and evenings on-call hours at the discretion of the Supervisor.

Annual Salary: Current employees will be compensated in accordance with the DCF salary policy guidelines

 

Duties and Responsibilities: This is advanced professional work assessing and developing Child Protective Investigators (CPIs) to ensure possession of the appropriate level of professional competencies. This position will work in cooperation with CPI Supervisors and management in promoting the development of knowledge, skills, and their application for CPIs.

• Observe and document investigator casework activities in providing protective investigations, assessment of service needs, and referrals to service providers.
• Provide qualitative, performance reviews and assessments of child welfare practices.
• Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to ensure appropriateness, clarity, quality, thoroughness and proper documentation.
• Provides real-time support/guidance by scheduling field assessments (random and scheduled) during investigative activities conducted by CPIs to provide on-the-job training.
• Assist, coordinate and conduct preservice specialty track trainings for the Southeast Region.
• Assist in providing guidance to investigators by coaching, motivating, modeling and providing other mentoring initiatives.
• Coach and assist CPIs with documenting aspects of investigations (i.e., chronological entry of case summaries), in which support was provided to investigators, by updating the appropriate information systems.
• Observe, analyze, and evaluate individual CPI performance to determine their effectiveness and level of competency and provide recommendations to regional management regarding actions to improve performance.
• Serves as member of leadership team responsible for developing and delivery of CPI training and development issues or concerns.
• Provide recommendations to the Department’s Program Office on enhancements to both CPI pre-service and in-service training to ensure the development and maintenance of a comprehensive and relevant training curriculum.
• Establishes and maintains cooperative working relationships with organizations and other agencies involved with child protective investigations such as community-based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.
• Ensures effective communication with deaf or hard-of hearing customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.