Director of Patient Care Services - Nurse Executive

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Job Overview

Shriners Children’s is seeking a Director of Patient Care Services with vision, energy and a passion for providing access and care to children. This position will be based in Pasadena and will support our Shriners Children’s Southern California location.  

The scope of leadership includes hospital based ambulatory services, operating room, peri-operative services, central sterile, respiratory therapy, medical-surgical and ICU. Other services include care management, interpreters, transportation and lodging coordination, infection prevention, nursing informaticist and clinical documentation improvement specialist.

This position is full time, exempt and benefits eligible. The salary range for this position is $134,000 - $230,400/annually. Compensation is determined based on experience and equity.  

Responsibilities

• Participates in the development, monitoring and execution the hospital’s strategic plan demonstrating systems thinking and change management skills. In collaboration with unit/department managers contributes to planning, decision making and policy formulation.
• Attends/holds membership on hospital and medical staff committees as appropriate. Attends Board of Governors and physician meetings to report on activities of nursing and assigned departments.
• Provides administrative coverage in the absence of the administrator. Participates in community educational programs and meetings as the hospital's representative.
• Demonstrates ability to lead/direct Patient Care Services (PCS) team by providing leadership, mentoring and guidance to patient care leaders and staff using principles of management. Identifies needed changes, facilitates/directs the change and role models positive attitude toward change. Role models professional nursing practice and behaviors. Coaches (PCS) management team in leadership principles. Collaborates with members of the hospital’s leadership team.
• Identifies, develops and facilitates: patient safety initiatives, quality improvement strategies, nursing and employee satisfaction initiatives and other programs to maintain and improve the patient-focused culture of assigned departments and services. Embraces shared decision making by energizing staff and others in decision making that is patient and family centered in an environment that is conducive to discussion and opinion sharing.
• Maintains positive verbal / nonverbal communication in interactions with staff, other departments, physicians, patients and families.
• Maintains patient and employee confidentiality in all communication interactions: written, verbal, and electronic.
• Builds and maintains a trusting collaborative relationship with staff, peers, other disciplines and ancillary services, physicians, vendors, community leaders, nursing and other education programs. Accomplishing objectives through persuasion, celebrating successes and accomplishments and communicating a shared vision.
• Responsible for oversight, development, allocation, and administration of the budget for assigned departments, based on past requirements, forecasted patient care needs, best practice, available resources and for quality management outcomes. Read, analyze, and interpret the most complex data documents.
• Develop, implements and assures the organization's plan for providing nursing care and other assigned patient services in accordance with the mission / vision of the hospital. Evaluates problems and concerns in the