Digital Product Manager

This role offers the chance to lead the global digital product strategy for institutional asset management, driving innovation and shaping user-centric digital experiences for large-scale investors. By balancing business and customer needs, you’ll directly influence the usability and adoption of key platforms, making a significant impact on how clients engage with digital products.

Your work will contribute to the organization’s mission by championing process improvements and delivering solutions that exceed customer expectations. In return, you’ll gain the opportunity to collaborate with cross-functional teams, develop strategic insights, and play a pivotal role in redefining digital experiences within a supportive, growth-oriented environment.

Position Responsibilities:

• Product Discovery and Strategy: Lead product strategy by leveraging user feedback and competitive analysis, creating and refining product roadmaps that align with strategic goals, and collaborating with cross-functional teams to ensure stakeholder alignment. 

• Product Delivery and Implementation: Drive agile product delivery by participating in sprint planning, backlog refinement, and daily standups, crafting detailed user stories, prioritizing the backlog, and overseeing user acceptance testing to ensure high-quality standards.

• Data Driven Insights and Strategic Decisions: Analyze product data to monitor performance, identify trends, and make informed decisions using structured prioritization methods (RICE), ensuring alignment with strategic objectives.

• Platform Modernization and User Experience: Modernize the platform through secure, headless architecture, implement global design systems for consistent user experiences, and develop personalization strategies to enhance engagement and deliver measurable business value.

• Change Management and Go-to-Market Activities: Facilitate adoption plans and smooth rollouts of new features, collaborate with marketing, sales, and support teams for training and communication, and monitor adoption metrics to refine product strategies.

Required Qualifications:

• Years of Experience: 3–5 years in product management, with a consistent track record of delivering successful digital products.

• Quantified Experience with Tools/Software: Experience supporting iterative product delivery using methodologies such as Lean, Scrum, and Kanban; skilled in tools like Jira.

• Education: Bachelor’s degree required.

• Licenses/Certifications: Certifications in Product Management or related disciplines (e.g., CSPO, SAFe) are a plus.

Preferred Qualifications:

• Domain Expertise: Experience in Institutional or Asset Management.

• Digital Enablement: Proficient in applying design systems for scalable, consistent user experiences; familiar with personalization tools (e.g., Adobe Target, Optimizely).

• Digital Platform Expertise: Experience with enterprise-grade platforms (e.g., Adobe Experience Manager, Salesforce); understanding of headless architecture and API-first ecosystems.

• Consent Management and Compliance: Experience managing consent solutions to ensure compliance with global data privacy regulations (GDPR, CCPA); collaboration with legal and compliance teams.

• Collaboration & Influence: Proven ability to collaborate cross-functionally with design, engineering, and marketing teams; skilled at articulating product vision and influencing stakeholders.

When you join our team:

• As part of our global team, we’ll support you in shaping the future you want to see.

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.   

If you are applying to this role in Massachusetts, please note the salary range is $ 92,475 - $160,290 USD.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit