Senior Technical Manager, DevOps Integration and Automation

Wyndham Hotels & Resorts is now seeking a Senior Technical Manager, DevOps Integration and Automation to join our team.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The primary responsibilities of this role encompass the strategic design and comprehensive management of enterprise-wide release pipeline workflows. The focus will be on the implementation of integrated automation solutions to drive productivity enhancements, minimize errors, and optimize operational efficiency. Key duties include:

• Automation Strategy, Development and Execution: The Sr. Manager of DevOps Integration and Automation will formulate and execute a robust automation strategy leveraging cutting-edge technologies and industry best practices.   This involves the design and deployment of automation frameworks that align with IT policies and procedures, ensuring adherence to security protocols and operational efficiency.  This role will support all areas of the SDLC life cycle, Infrastructure as Code, and AI / prompt engineering.  The Sr. Manager will continuously research and stay abreast on industry trends and emerging technologies, lead research, analysis, and development efforts in emerging technologies, including AI prompt engineering.
• Performance Metrics and Analysis: Establish and monitor performance metrics to derive actionable insights. This includes the deployment and testing of automation tools and processes to meet stringent performance and reliability benchmarks.
• Stakeholder Engagement and Leadership: Utilize advanced technical expertise and strong leadership capabilities to engage, influence, and collaborate with stakeholders. This role is responsible for defining, prioritizing, and executing service level and project delivery commitments in accordance with agreed-upon SLAs.
• Productivity and Quality Enhancement: Provide recommendations to boost productivity while maintaining high quality standards post-deployment. This involves continuous technical research and performance evaluation against established standards and expected outcomes.

The individual in this role must demonstrate a high level of technical acumen, strategic thinking, and leadership skills to effectively drive automation initiatives and achieve operational excellence.
 

What you'll do

• Drive automation strategies and solutions to ensure the performance, reliability, security, and efficiency of our CI/CD pipelines.
• Design, configure, and manage cloud resources and infrastructure as code to support applications throughout the software development life cycle.
• Drive process improvements to ensure system scalability and reliability.
• Manage, monitor, and improve communication between the developmental and operational aspects of the software development process. Create integrations to improve the customer's experience.
• Research, design, and develop automation and integration solutions in emerging technologies such as generative AI.
   

You'll be successful if you have

• Strong technical acumen with the ability to work and communicate with all levels of the organization.
• Ability to influence, train, mentor, and leverage the skills of others.
• Advanced understanding of technology industry best practices, and trends.
• Demonstrated ability to understand high-level business requirements.
• Ability to communicate technical issues to audiences with varying levels of technical acumen.
• Solid understanding of project estimation methods.
• Ability to accurately scope out the length and difficulty of tasks and projects, creating manageable objectives and goals, and ensuring appropriate resource allocation.
• Intellectually sharp, capable, and agile.
• Ability to make incisive and knowledgeable decisions promptly.
• Demonstrates perseverance to achi