Food & Beverage Coordinator

Description

Job Summary:

The Food & Beverage Coordinator position is responsible for assisting the Food & Beverage Director in various aspects of the F&B Operations. These responsibilities may include opening and closing the Concessions as needed, food prep and production, stocking, assisting in monthly inventory, delivery of products from vendors, working with our third party F&B operators, and training Concession attendants.

The Food & Beverage Coordinator reports to the ­­­­­­­Food & Beverage Director.

Essential Job Functions/Responsibilities:

- Provide superior guest service to visitors, guests, clients, vendors, and staff at all times.

- Responsibility for assisting in administration functions including preparing opening/closing checklists, typing standard operating procedures, and counting inventory.

- Responsible for ensuring the quality of foods and services in order to maintain utmost satisfaction of guests.

- Responsible for preparation and presentation of all food items, continuously, ensuring a high level of professional and clean display.

- Responsible for greeting guests in a clear, business-like, and respectful manner, generating a positive, enthusiastic, and cooperative environment. This includes training Concession attendants on greeting Guests.

- Take and fulfill orders for food and beverage products.

- Operate POS; responsible for accepting payment from guests and making change as necessary. Responsible for end of day cash procedures and counting drawers with Concession attendants.

- Assuring the Concession in fully cleaned, including all equipment and re-stocked at the end of the day.

- Must show demonstrated ability to meet the company standard for excellent attendance. 

- During down times, this team member will support other areas of the campus as needed (examples: Center for Performance, Tom Benson Hall of Fame Stadium, ForeverLawn Sports Complex, Fan Engagement Zone).

- Responsible for cooking and packaging food product which is prepared to order or kept warm until sold. Assuring par levels are maintained for group size.

- Responsible for protecting public health by operating safe and sanitary facilities. 

o Ensure all food and beverage areas are maintained in a safe and sanitary manner by adhering to regular cleaning and waste management disposal, governed by regulating bodies.

o Training staff on all handwashing functions, 3 compartment sink functions, food temperature functions, food storage functions.

- Address complaints and concerns of visitors, guests, clients, vendors, and staff and work professionally to create positive and guest-services oriented solutions.

- All other duties as assigned.

HOURLY / NON-EXEMPT POSITION 

Requirements

Required Knowledge, Skills, & Desired Qualifications:

- Must be at least 21 years of age.

- Required to be able to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic, and cooperative environment. 

- Valid driver’s license required. 

- Exceptional interpersonal skills. 

- Must be able to calculate basic math functions (addition, subtraction, division, multiplication, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory. 

- Must have the ability to handle cash accurately and responsibly.

- Must be a flexible and reliable team player, both within own department and entire organization.

- Ability to work independently while maintaining a high level of performance, working quickly without compromising quality.  

- Ability to work flexible schedule (including nights, weekends, and holidays as needed).

- Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality.

Physical Requirements for Position: 

- Ability to lift up to 60 pounds, climb ladders, and work in a variety of different spaces. 

- The ability to work in various Ohio weather conditions, inside and outside.

- The ability to move safely over uneven terrain, steps, or in construction zones. 

- The ability to see and respond to hazardous situations. 

- The ability to sit, stand, squat, and walk for periods of time as required for the position.

- Must be able to hear, see, and speak.     

- Ability to comprehend instructions and retain information.    

- Must have manual dexterity necessary to complete all job duties.

- Must be available to work in Canton, Ohio.

Core Competencies: