Retail Associate

Our Mission:  Providing people with the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement:  LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.

Job Title:  Retail Associate

Job Location: 

Department:  Retail operations

Reports To:  Store Manager

Classification:  Non-Exempt

EEO-1 Category: Laborers and Helpers

Safety Sensitive:  No

Position type: Full Time

Job Summary

Our Retail Associates are the face of our mission to our customers and the community. As such, we expect our Retail Associates to work with integrity and a positive attitude at all times.  

Retail Associates are responsible for handling a variety of donated goods, collecting donations at the donor’s door, processing, pricing, stocking, merchandising, performing cash register transactions, and providing recovery on the sales floor. They are required to be customer/donor-focused, operate with minimum supervision, and understand business demands. 

Essential Job Duties 

The Retail Associate will be trained to perform any duty assigned in the store

Cashiering

• Performs all register transactions accurately

• Maintain sales floor and cash register stock level according to standards

• Follow general housekeeping standards

• Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing

• Understand and achieve quotas to meet sales goals

• Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems

• Merchandise sales floor when needed 

• Recovering to maintain sales floor product levels and to keep the store cleaned and organized

• Perform janitorial and housekeeping duties as needed

Sales Floor

• Performs all registered transactions accurately when assigned

• Maintain sales floor stock level, properly merchandised (Sized) and categorized

• Follow general housekeeping standards

• Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing

• Understand and achieve quotas to meet sales goals

• Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems

• Recovering to maintain sales floor product levels and to keep the store, cleaned and organized

• Perform janitorial and housekeeping duties as needed

Donor Door

• Check, accept, unload and process donations from the customer

• Accurately maintain daily donation