Senior Process Control Technician

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About You and This Role

Dow has an exciting opportunity for a Senior Process Control Technician in St. Charles, LA. You will support activities relating to the support of process automation systems. You will provide preventative maintenance and 7x24 troubleshooting support for installed base systems. You will minimize plant downtime caused by process automation system failures, while providing services that are cost effective and sustainable. You have an overall knowledge of all current hardware, operating system software, networking systems and system software. You will require advanced skills and expertise in a range of processes, procedures, and systems, and/or specialized technical expertise within an analytical/scientific method or operational process to perform a broad range of complex work assignments. You may act as a working team lead, providing subject matter guidance and coordinating work of others. 

Responsibilities

• Provide support and troubleshooting of multiple process automation systems throughout the site and their associated networks and interfaces
• Perform predictive and preventative maintenance (PPM) and health checks on systems
• Participate in software and hardware upgrades
• Complete small project work including system installation, configuration, design and development
• Track and redeploy assets
• Provide training and knowledge transfer to plant system focal points, as well as other site support resources
• Interface with others in the Plant who support process control on troubleshooting and upgrades
• Participate in risk assessment when activities to the system are required

Required Qualifications

• Minimum of an associate’s degree in Electronics, Instrumentation, IT, Computer, Networking or Process Technician field or 3 years military equivalent experience and 2 years of relevant experience. In lieu of a degree, 5 years of relevant experience
• Proficient in Windows Server Systems and Microsoft applications, such as Word and Excel, and have the ability to learn new systems quickly
• Willing and able to work all applicable shifts on a rotating basis (including weekends) and work overtime when needed
• Must be willing to be on-call and come in on off-shift hours to perform work
• Must be able to read, write, and speak English
• Must have a current, valid US driver’s license
• Must be 18 years old or older
• Must possess a TWIC card or be eligible to obtain a TWIC card. For information on TWIC eligibility requirements, please see: https://www.tsa.gov/for-industry/twic (If unable to access link, copy and paste in your browser.)
• A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Physical Demands

Willing and able to meet physical demands of the job, with or without reasonable accommodations

• Frequently bend, reach, and lift
• Wear safety equipment, such as earplugs, goggles, and steel-toed shoes
• Perform frequent bending, reaching, and lifting
• Work in tight or closed-in spaces
• Climb stairs/ladders and work high off the ground
• Stand or walk for extended periods of time
• Lift a minimum of 50 lbs.
• This role does involve elevated work g