International Moving Operations Coordinator

1. Deliver accurate estimates on volume for moves.

2. Prepare quotes on a daily basis for air/sea/land transportation so clients have competitive and up-to-date quotes.

3. Schedule packing, moving, and loading dates/times with customers so that the customers are satisfied with the level of service.

4. Ensure assurance and promises made to customers are completed as per agreement so customers remain long-term clients.

5. Analyze and identify client needs/requirements during the pre-move survey so that there is a smooth move, and a high service level is maintained.

6. Monitor and maintain shipment progress and send regular updates to the reporting manager to ensure that all involved are aware of the progress of the shipment.

7. Coordinate with Shipping Lines/Transporter/International Agents/Partners, etc.

8. Collect payments from accounts handled by the client so that there are no pending payments due to be received.

Requirements

• Bachelor’s degree in fine arts or any relevant Subject.

• Arabic Speaker is preferred

• Customer service skills.

• High level of commitment and drive; outgoing and pleasant personality.

• Excellent English communication skills.

• Proficient Knowledge of computers especially in MS Office & Outlook.

• 0 - 2 years of similar industry experience with a customer service background.