Warehouse Manager

The Warehouse Manager is responsible for overseeing and managing all aspects of the warehouse, including shipping, receiving, inventory management, and team supervision. This role ensures daily operations are executed efficiently, safely, and in alignment with company goals and key performance indicators (KPIs). The Warehouse Manager also plays a key role in strategic planning to support future growth and operational optimization.

 What You Will Do:

• Lead daily warehouse operations, including labor scheduling, resource management, and execution across all shifts using company tools and KPIs.

• Hire, train, and develop team members, providing regular coaching, performance feedback, and succession planning in partnership with senior leadership.

• Supervise and guide department personnel, ensuring team performance meets goals; approve PTO, manage attendance, and support employee engagement through regular communication and morale monitoring.

• Drive operational goals across safety, quality, delivery, cost, and people development in shipping and receiving.

• Collaborate cross-functionally with production, quality, maintenance, and materials departments to meet fulfillment KPIs and ensure timely, accurate shipments.

• Foster a culture of continuous improvement, using stretch goals and performance metrics to identify and implement process enhancements.

• Ensure inventory accuracy and space utilization by designing and implementing inventory control policies, programs, and training.

• Collaborate with safety coordinator on workplace safety and compliance, conducting audits, inspections, accident investigations, and ensuring alignment with GMP, HAACP, OSHA, AIB, and food safety standards.

• Monitor and maintain warehouse facilities and assets, coordinating repairs, access/security systems, and racking/facility upkeep.

• Analyze and report performance metrics, including KPI tracking, documentation, and commentary for leadership.

• Lead problem-solving efforts, implementing short-term containment and long-term corrective actions for shortages, shipment issues, and process gaps.

• Utilize Warehouse Management System (WMS) to manage real-time inventory tracking, order fulfillment, and location accuracy.

• Conduct regular cycle counts, verify overstock, and manage inbound receipts, inter-warehouse transfers, and internal inventory movements.

• Maintain comprehensive shipping and receiving logs, ensuring accurate documentation of all inbound and outbound activity.

• Review, provide input, and support systems initiatives to improve operating efficiencies and inventory control, including testing and feedback on new tools or process enhancements.

• Ensure the fair and consistent application of company policies and procedures, supporting a positive, compliant workplace culture.

• Select appropriate shipping methods, prepare manifests, and ensure proper documentation for outbound orders in coordination with shipping and logistics partners.

• Support smooth shift transitions by preparing supply orders, coordinating order staging, and aligning shift leads for effective handoffs.

• Operate material handling equipment such as forklifts as needed and assist with physical warehouse tasks to ensure operational continuity.
   

Who You Are:

• Proven leadership and team management skills, including motivating teams, driving urgency, and making timely, effective decisions

• Excellent verbal and written communication skills; able to communicate effectively across departments and platforms (email, meetings, presentations)

• Conflict resolution and performance accountability expertise

• Highly analytical with strong problem-solving, troubleshooting, and data analysis skills

• Strong organizational and time management skills with the ability to prioritize, multitask, and thrive in a fast-paced environment

• Demonstrated ability to participate in and provide feedback on cross-functional projects and initiatives

• Proficient in Microsoft Office (Excel, Word, Outlook) and ERP/reporting systems (D365 preferred)

• Working knowledge of warehouse equipment (forklifts, pallet jacks, etc.); forklift certification preferred

• Familiarity with manufacturing environments, warehouse procedures, and inventory control practices

• Ability to read and interpret packaging, shipping documents, and safety guidelines

• Brings company Core Values to life through collaboration, ownership, inclusion, and curiosity

• Entrepreneurial, self-directed, and results-driven with a proactive, solutions-oriented mindset