Become a part of our caring community and help us put health first
 

The Medical Records Clerk assembles and maintains patients' health information in medical records and charts. The Medical Records Clerk performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

The Medical Records Clerk ensures all forms are properly identified, completed, and signed. Enters all necessary information into the system. Communicates with physicians and staff to clarify diagnoses or get additional information. May also assign a code to each diagnosis and procedure. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Job Functions

• Answers telephone calls regarding medical record questions in a friendly and knowledgeable manner.

• Processes and obtains accurate requested information ensuring proper release or request of medical records according to Federal/State/HIPAA guidelines.

• Updates computer system, keeping records accurate, to reflect any changes when releasing patient information.

• Obtains records from specialist office.

• Files all medical reports including lab, correspondence, newborn records, on call dictation, etc., in proper order following office guidelines.

• Files charts gathered from doctor’s office, pods, and counters

• Responsible for scanning and attaching to the appropriate binder per EMR protocols.

Use your skills to make an impact
 

Required Qualification

• Minimum 1-year experience working in medical records

• Experience with Electronic Medical Records, specifically Athena

• Excellent customer service

• Computer skills, scanning, experience requesting medical records from the hospital or specialist office

• Must be well organized, ability to multi-task and detail oriented

Preferred Qualifications

• Bilingual English/Spanish

Additional Information

Alert

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$38,000 - $45,800 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

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