Presales Engineer- Cortex - Strategic Accounts

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

Job Description

Your Career

As a Cortex Sales Engineer you will be the foremost expert on the Cortex portfolio which includes Cortex XDR for on-premise & cloud protection, and detection & response, XSOAR for orchestration, automation & response, and Xpanse for Attack Surface Management. These three main products enable us to empower our current and future customers for their SOC transformation journey.

Your Impact

• Your role is one of technical mentorship – working with your account manager to build integrated solutions for our client’s unique environments - With your colleagues, you will displace competing technologies, and build market share within your targeted list of accounts - Most importantly, you will help your client feel confident they are working with their #1 security provider as our product integrates to build secure digital transactions -This position does not work in a physical Palo Alto Networks office location but instead covers a particular market for our sales prospects
• Present to customers as our expert in your area at all levels in the customer hierarchy from technician to manager
• Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and plan to take care of
• Discuss, with credibility, competitive offers in the marketplace and positions ours as the best alternative
• Lead and support customer demonstrations (with our SE’s) that showcase our unique value
• Interact locally and remotely with customers in an equally persuasive manner
• Work with Product Management, Technical Marketing, and R&D to create requirements and suggest product features based on feedback from our largest customers
• Provide design consultation and best practice guidance during the 'pre-sales' process for strategic opportunities
• Take ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or Palo Alto Networks lab facilities
• Provide demos for strategic prospects and current accounts in all facets of Palo Alto Networks’ Cortex offerings
• Provide product update and enhancement training to other SEs in the region or theater as able
• Assist in the training of Palo Alto Networks SEs in their designated region in customer presentations, and internally-focused deal preparation activities as able
• Provide territory coverage within the region when additional resources are required
• Provide advanced 'Partner SE' training for updates in the Palo Alto Networks product suite

Qualifications

Your Experience

• Proven successful experience as a pre-sales technical expert, systems integrator, or equivalent experience
• Proven successful experience demonstrating and presenting to large technical audiences in several environments
• Proven experience evaluating complex multivariate problems and finding a systematic approach to gain a quick resolution, often under duress
• Working knowledge of MITRE tactics and techniques
• Experience understanding malware, exploits, operating system structure and behavior
• Unix/Linux and Windows OS system administration experience
• Working knowledge of endpoint prevention/ protection technologies (EPP and EDR), SIEM, vulnerability management tools, SOC processes and playbooks, and other security technologies both from a technology and a business driver standpoint
• Working knowledge of Incident Response; both IR tools and IR workflow process
• Working knowledge and understanding of threat intelligence and threat hunting
• Scripting experience with a focus on Python and PowerShell is a plus
• Travel within the region as needed to maintain strong account standing and healthy team dynamic

Additional Information

The Team

As part of our Sy