Specialist, Underwriting - Life (Team Lead)

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Join a high-impact underwriting team where you’ll be a go-to resource for partners, help shape smarter decisions on complex cases, and play a key role in training and process improvement. In this role, you’ll balance technical underwriting responsibility with collaboration, coaching, and project work—offering plenty of visibility to leadership and opportunities to grow your influence and expertise.

Associate responsiveness & communication

• Serve as a daily resource for questions from team members, sales partners, and case managers.
• Keep leaders informed of capacity, constraints, and opportunities, and proactively meet all required deadlines.
• Actively participate in underwriting continuing education and team meetings (with video on).

Technical underwriting & case management

• Handle co-signs and referrals, including same-day reviews for underwriters and leaders.
• Support production and pass-out on high-volume or heavy PTO days, ensuring fair case distribution.
• Apply sound risk assessment, follow retention and reinsurance protocols, and consistently extend the best possible initial offer.
• Leverage underwriting tools, programs, and competitive intelligence to improve speed, quality, and placement rates.
• Maintain key tracking tools (referral points/limits, late phone schedule, PTO calendar) and report on SLA and pass-out metrics.

Training, onboarding & team leadership

• Design and lead day-to-day onboarding for new underwriters and support ongoing training/continuing education.
• Review audits to identify top development opportunities and track co-signs/referrals to provide feedback to leaders.
• Collaborate with peers on meeting topics, sales/underwriting trainings, and content updates to WFG SharePoint/Teams.

Projects & continuous improvement

• Partner with Case Management, Life Delivery, LBI, and Sales to drive workflow efficiencies and share updates in team huddles.
• Participate in due diligence meetings and road shows to build industry knowledge and producer relationships.
• Own updates to the WFG Spark page and support additional projects and improvement initiatives identified by leadership.

Fully remote work eligible.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. 

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Job Description Summary

Our underwriters work hard to provide the exceptional customer experience for which Nationwide is known. Actively engaging with our firms and financial professionals to get to know their clients and their needs builds our understanding of the market, what is needed to win business and put our best offer out first.

If you thrive working autonomously, making decisions on a variety of impactful issues and continuing to learn and adapt to grow, we want to know more about you!

As a Senior Life Underwriting Specialist, you'll analyze, select and classify applications for life insurance of a more complex nature according to established underwriting policies, practices and standards. You'll coordinate life insurance selection standards according to underwriting practices and procedures to achieve satisfactory mortality and morbidity experience and acceptable administrative results. We'll count on you to use independent judgment based on your underwriting authority and company underwriting standards. You will also likely serve as a referral point for less experienced underwriters and will often have cross distributional experience. You may also represent your distribution on underwriting related projects.

Job Description

Key Responsibilities: 

• Receives, evaluates and underwrites, on a medical or non-medical basis more complex applications for life insurance up to their maximum handling limit as approved by the Chief Underwriter. Protects the confidentiality of documentation and information acquired throughout the underwriting