Receiving Technician - 1st Shift

Work Flexibility: Onsite

Schedule: 1st Shift, Monday to Friday 7am - 3pm

Overtime based on business needs

On call responsibilities

What you will do -

• Supports unloading return equipment daily from scheduled deliveries
• Supports unboxing and removes shipping labels to travel with product until each item is received
• Receives in and decontaminates medical devices, consoles, and components in accordance with our quality management system
• Maintains accurate records/documentation related to quality, work-in-progress,, labor (e.g., timecards)
• Reports all equipment and process related problems to area supervisor including events and circumstances which could affect product quality, cost, and employee safety
• Works with engineers and technicians to resolve returns issues and suggests improvements
• Flexibility and willingness to work overtime, including but not limited to weekend work
• Completion of training on time. Meeting daily with supervisor and team lead to prioritize daily business
• Collaborating and problem solving with peers
• Adhere to FDA and OSHA regulations
• Incorporates lean 6 principles in their daily work
• Has functional knowledge of computer skills: Using an ERP system to move product systematically
• Able to assess the state of returned product against quality procedures to determine if it can be put to stock or scrapped.
• Ships out consoles and units to specified vendors
• Create jobs for returned products that need to go back to stock
• Transport products from Returns area to Production floor
• Ensures serial number received is serial number expected per order
• Supports the receipt of all products associated with the following order types – credit returns, repairs, and trials both domestic and international
• Tracks all items returned that show up missing necessary information to receive
• Partners cross-functionally with Customer Care, Regulatory, Quality, Depot, and Production teams to ensure processes are followed and equipment flows
• Ensures all equipment returned on complaints is received in both our ERP and Quality system to be properly investigated
• Functional understanding of basic research steps using our ERP system to determine next steps when a return unit does not have a matching open return order

What you need -

• 2+ years of experience - required
• Related work experience in a demanding and fast-paced environment -preferred
• High School diploma or equivalent - required
• Associates Degree - preferred
• Ability to lift, push, pull and carry up to 50 lbs. - required
• Ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed - required

Travel Percentage: 0%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.