Senior QA Manager

Company Description

Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, capital markets and treasury.

Our solutions enable customers to deploy mission critical technology on premises or in the cloud. With our scale and geographical reach we drive valued solutions and opportunity for customers regardless of size or geography. Through our open, secure, and reliable solutions, we empower customers to accelerate growth, optimize cost, mitigate risk and continually evolve to meet their changing needs.

A Truly global organization with offices in 42 countries worldwide, with an employee base of approximately 10,000 employees.  We work with 9,000 customers, including 48 of the top 50 banks globally. Through our software, we’re constantly stretching boundaries to do more for our customers. We are proud to be an organization where our vision, values and cultural beliefs are not just shared, but are lived by our people globally and where recognition is part of each and every day.

Job Description

What will you contribute?

Reporting to the R&D Director, the QA Manager creates and executes product test plans to ensure software products meet design specifications and product quality standards.  Assists Development team with process improvements to improve product quality. 

Responsibilities & Deliverables:

Your deliverables as a QA Manager will include, but are not limited to, the following:

• Create test cases from product specifications.
• Executes test plans and test cases and compiles results.
• Sets up and maintains personal testing environments.  May set up team testing environments.
• Assist in the review of software development processes to improve product quality.
• Tracks defects from detection to resolution and works with developers to reproduce and resolve defects.
• Communicates with stakeholders on product issues.
• Acquires and maintains knowledge of existing products, operations or systems.
• Reviews product documentation to ensure completeness and accuracy.
• Provides support to stakeholders prior to GA release of software.  
• Create and/or run SQL scripts to populate data and validate test results. 
• Design, develop, and maintain test scripts to be automated.
• Provide testing effort estimates for enhancements.

Qualifications

Required Experience:

• 5 years’ experience in software testing or related field.
• Experience in the software or financial industry preferred.
• Experience with relational databases preferred.
• Proficiency with Microsoft Office applications.
• Effective verbal and written communication skills; effective customer service skills.
• Ability to work independently or within a team environment and handle multiple projects simultaneously.
• Knowledge of quality assurance methods and techniques including the software development lifecycle.
• Effective planning and organizational skills, with an attention to detail.
• Effective analytical and problem-solving skills and ability to think ‘out of the box’ for process improvements.
• Ability to work with specialized software tools; effectively implement and evaluate new processes or plans.
• Ability to execute test plans and test scripts for commercial software applications, document expected results vs. actual results, and record software defects.
• Preferred knowledge of automated testing software tools with ability to design and develop automated testing programs.
• Preferred knowledge of the Agile software development methodology.