Become a part of our caring community and help us put health first
 

The Facilitation Lead partners with Group Benefits Sales and Sales Support on development and delivery of training . The Facilitation Lead also works closely with the Learning Systems Lead to provide guidance and support on the use of technology involved in learning and development.

The Facilitation Lead partners with Group Benefits Sales and Sales Support on development and delivery of training . The Facilitation Lead also works closely with the Learning Systems Lead to provide guidance and support on the use of technology involved in learning and development.

Key Responsibilities:

Program Support & Facilitation

• Leader in executing the vision and strategy for Sales Training and Programming, partnering with the Director of Go-to-Market Strategy, Sales Leadership and Product Strategy.
• Plans, coordinates, and implements all aspects of training programs for Sales, including but not limited to, instructor-led and virtual instructor-led training.
• Owns steering Sales Leadership on opportunities for coaching to reinforce learning development and behavioral change.
• Works closely with the Sales Learning Designer to Develops and deploy interactive e-learning in a multimedia or mobile environment.
• Develops project documentation, including development standards, templates, and storyboards
• Develops and deploys technology-based training (eLearning) and interactive e-learning courses and training modules.
• Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes.

Quality Management:

• Monitors post training surveys to ensure that the sales employees have mastered the products, processes and techniques to succeed.  

Analysis & Needs Assessment:

• Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements.

• Serves on the National Sales Conference project team to help develop and lead workshops. 
• Evaluates the relevance of online and consultant driven training resources to complement the facilitated experiences.

Stakeholder Management:

• Maintain appropriate communication with sales leaders and audiences regarding availability of new and existing training opportunities.
• Works closely with trainers in other areas of Group Benefits to ensure success regardless of role. 
• Collaborates with subject matter experts on appropriate technology-based learning solutions
• Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree
• 8 or more years of training or learning development experience.
• 3 or more years of Group Insurance experience.
• Proficiency in Microsoft Office applications including Outlook, PowerPoint, Microsoft Project
• Sales enablement and readiness software (i.e. Salesforce, Seismic, etc)
• Exposure to course authoring tools  and learning technology (Articulate 360, Camtasia, Adobe Captivate)
• 2 or more years’ experience leading projects across the enterprise with multiple business partners/SMEs. 
• Experience in working with Sales & Account Management Organizations.

Preferred Qualifications

• Master's Degree
• Understanding of curriculum design and adult learning principles
• Sales training experience

Additional Information

Work at Home Requirements

•            At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

•            Satellite, cellular and microwave connection can be used only if approved by leadership

•            Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

•            Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

•            Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

#GroupBenefits

# LI-KR1

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on d