Sr Director, Digital Consulting, VCA

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting & Analytics (VCA), the consulting arm of Visa, is a global team of industry experts in strategy, marketing, operations, risk and digital consulting, with decades of experience in the payments industry. Our VCA teams offers:

• Consulting services customized to the needs of Visa client’s business objectives and strategy

• Digital solutions Visa clients can leverage to improve performance in product, marketing and operations

• Proven data-driven marketing strategies to increase clients’ ROI

The VCA team is looking for a seasoned leader to join our consulting and analytics organization to grow and deliver the strategy, team and financials for the NA digital consulting practice. The potential candidate will be responsible for selling, delivering and implementing high value digital consulting projects with a diverse set of clients.

The ideal candidate is a strategic thinker that seeks to innovate everything they touch, carries a disruptor mindset, and can create impactful presentations to senior leaders (CMOs, VPs, Directors) at our clients. This role works hand-in-hand with our Visa Marketing Services team to collaborate and solve client problems.

Potential engagements could include digital strategies, acquisition insights, customer targeting analytics, persona and segmentation analysis, SEO and Social media optimization, social listening.

Specific responsibilities include.

• Proactively engage with Visa internal teams in regular strategic and planning discussions. Cultivate and manage a pipeline of work with North America clients.

• Owns scoping, selling and delivering client engagements by leveraging direct team members and other internal and external partners.

• Manage, lead and develop a team of Directors, Managers and Analysts

• Model the Visa Leadership Principles

• Stay on top of latest Digital Media and PPC trends and user interfaces (Google Ads, Google Analytics), new betas and accounts features as well as new platforms to test. Share findings and resources to help team and management consistently remain updated on high paced developing digital world.

• Build solutions and actionable insights that will help clients to grow their portfolios and customer engagement in their core business.

• Partner with peers in other functional areas (marketing, sales, risk) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources.

• Produce insights, analysis, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments.

• Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients.

• Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice.

Incumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications
•15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters