Sr Administrative Assistant

Department:

Treasury & Fleet Management

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Senior Administrative Assistant supports five Directors within the Treasury and Fleet Management Teams by managing complex calendars and coordinating high-level meetings. They'll partner with the Department Executive Assistant and regularly work with the Finance Department, and assist with culture planning, general administrative functions, as well as various other tasks. The Senior Administrative Assistant is detail-oriented and a skilled communicator ready to drive the future of Southwest Airlines.

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.  

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

• Work under broad supervision and may be assigned multiple concurrent general projects
• Anticipate Leaders needs and proactively resolve scheduling conflict
• Support and lead large event planning for the Department, including department projects and cultural activities
• Review department and company news closely and understand them in relationship to his or her organization
• Compose and edit correspondence with appropriate grammar and structure, including under Leader’s signature
• Proactively manage and prioritize calendars and itinerary to ensure most effective use of the Leader(s) time.
• Schedule and manage travel arrangements under direction of Leader(s)
• Practice effective meeting management for self and multiple Leaders
• Assist in onboarding of new Employees under supervision of Leader
• Organize and maintain all files, records and other information; ensures databases are up to date
• Serve as backup to Executive Assistant(s)
• Own routine department processes & programs and complete processes accurately and on time while seeking efficiencies and process improvement
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Skilled in a high level of customer service delivery
• Ability to identify conflict and must seek to clarify details
• Skilled in office management & department procedures
• Ability to use MS Applications – Outlook, Word, Excel, Teams, and PowerPoint
• Ability to meet confidentiality expectations regarding confidential, proprietary and sensitive Company information
• Ability to communicate professionally with Leaders and all internal & external Customers
• Ability to prioritize and multitask, working with a high sense of urgency
• Ability to proactively seek creative ways to perform tasks in a timely and efficient manner (email, deadlines, calendar management, organization)
• Knowledge of the mission and purpose and vision of Southwest Airlines and their department Understands the different functions of the department

Education

• Required: High School Diploma or GED

Experience

• Required: Intermediate level experience, fully functioning broad knowledge in Administrative Support or Customer Service related fields

• Preferred: Experience in Workday and Kronos/payroll

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from limited space work station/desk/office area for extended periods of time
• Ability to communicate and interact with others in t