Operations Analyst - Remote

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com. 

We’re looking for a hands-on, detail-oriented Operations Analyst to support the Cross-functional Management Office (XMO). This role is ideal for someone who enjoys working with data, following structured processes, and improving operational workflows. You’ll work closely with teams across the organization to maintain systems, ensure data accuracy, and support strategic initiatives.

This role is a blend of Smartsheet administration, data entry and cleanup, and cross-functional coordination and analysis. You’ll follow SOPs, manage updates, and help ensure our systems and reporting tools are accurate and effective.

Key Responsibilities

• Follow SOPs to update and maintain Smartsheet systems and Excel trackers.
• Collect, validate, and input data from cross-functional teams.
• Write and troubleshoot formulas in Excel and Smartsheet.
• Maintain dashboards and workflows that support strategic decision-making.
• Coordinate updates and corrections by reaching out to stakeholders.
• Prepare and lead meetings to gather updates and ensure timely data entry.
• Support governance frameworks and documentation consistency.
• Communicate updates clearly and ensure alignment across teams.
• Assist in preparing materials for cross-functional meetings and workshops.

Required Qualifications

• 2+ years of experience in operations, project coordination, or a similar role.
• Advanced Excel skills (e.g., formulas, pivot tables, data organization).
• Strong attention to detail and ability to follow structured processes.
• Excellent communication and organizational skills.
• Comfortable working in ambiguous environments and shifting priorities.
• Aptitude for systems thinking and interest in project or program management.

Nice to Have

• Experience with Smartsheet database features or similar tools.
• Background in business analysis, delivery enablement, or product operations.

This is s virtual position, the standard work hours are M-F- 8 A.M. CST - 5 P.M. CST

Alight requires all virtual interviews to be conducted on video.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible.  Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, sea