Medical Case Manager III
Tulane UniversityAbout the role
The Clinical Case Manager works with the mental health programs and functions of the Tulane University Department of Intercollegiate Athletics to deliver comprehensive mental health and lifetime wellness services. This position is responsible for providing case management services by: assisting students to reliably connect to community providers and resources; coordinating referrals between university, community, state, regional, and nationwide service providers; triaging clients through brief clinical assessments to determine level of care and disposition; intervening with students in crisis and providing support, resources, and information; contacting insurance companies; keeping an up-to-date database of community referrals; providing individual counseling, group counseling, and outreach as needed maintaining a successful case management system.
• Coordinates, monitors, and evaluates clinical services for student athletes, ensuring comprehensive tracking of care plans, treatment goals, and progress.
• Collaborates with student-athletes to establish individualized goals and treatment plans; conducts biopsychosocial assessments and clinical evaluations to determine appropriate level of care and service frequency.
• Identifies and provides emergency coordination as necessary; makes immediate clinical assessments and responds according to accepted crisis intervention methods and techniques; coordinates other services as appropriate.
• Actively participates in treatment planning and interdisciplinary case review with members of the Athletics Behavioral Health & Performance Team, Sports Medicine, and campus partners.
• Conducts triage assessments to determine acuity, risk, and appropriate disposition for student-athletes presenting with mental health concerns.
• Provides short-term, evidence-based individual and group counseling, outreach, and psychoeducation tailored to the student-athlete population.
• Develops proactive relationships with student-athletes and teams to encourage early help-seeking and reduce stigma around mental health support.
• Assists students in managing pain, depression, anxiety, substance abuse, career transition or other issues through counseling, referrals, and participation in the care team.
- Master's degree in social work, counseling, psychology or a related behavioral health field
- Current Licensed Professional Counselor, PLPC, LCSW or other mental health therapist license recognized by the State of Louisiana (or the ability to obtain within 30 days of the start date)
One year of experience with direct patient care, case management and psychosocial issues of adults
Licensed Clinical Social Worker with 2 years direct experience providing case management, brief assessment/triage, and crisis intervention services.Preferred Qualifications:
Experience working with collegiate student-athletes.
Experience working in a university counseling center.
Experience and expertise working with college students who have marginalized identities or historically underutilize mental health services.
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at hr@tulane.edu.
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