H2B | Houseperson Set Up

Omni Nashville Hotel
The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.


JOB DESCRIPTION

No Job Description for a position can possibly include all duties which may be requested by guest or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.


DEPARTMENT: Food & Beverage
JOB TITLE: Banquet Set Up Houseman
REPORTS TO: Banquet Set Up Supervisor, Banquet Manager, Assistant Director of Banquets, Director of Banquets

JOB PURPOSE: Ensure proper set up, break down, and cleanliness of banquet and meeting facilities according to the guest’s expectations and Omni standards.


ESSENTIAL JOB FUNCTIONS:
• Cleans banquet and meeting facilities prior to set-up.
• Sets equipment (i.e., tables, chairs, linens, office items, etc.) to Daily Work Sheet specifications.
• Provides required amenities, as dictated by Banquet Department Standards.
• Refreshes meeting rooms during meal and coffee breaks.
• Breaks down meeting rooms as soon as possible after end of function.
• Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, sleeping rooms, or suites.
• Caring for the equipment.
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
• Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment.
• Inspects each function room prior to, and during breaks to ensure that all requirements reflected on the daily worksheets are met. Specific hotel standards must also be fulfilled:
◦ Walls, baseboards, and light fixtures cleaned.
◦ Room to be vacuumed thoroughly.
◦ Drapes to be hung properly.
◦ Lighting and temperature control to client's request.
◦ Maintain cleanliness of Banquet meeting space and equipment.
◦ Tablecloths and skirting to be cleaned and pressed.
◦ Uniformity among all set-ups in accordance.
◦ Ensures that cleanliness and order of all storage areas is maintained.
• Completes special projects as directed by department management.

QUALIFICATIONS:
• Previous banquet and event set up experience, preferred.
• Previous hospitality/customer service experience, preferred.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by radio.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to think clearly, quickly and make concise decisions.
• Ability to prioritize, organize and follow up in a fast-paced environment.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Must be able to stand and walk for an extended period or for duration of shift.
• Must be able to work flexible shifts including nights, weekends, and holidays.
ENVIRONMENT & POSITION ANALYSIS:
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Position requires frequent bending, squatting, kneeling and reaching overhead, standing, and walking for an extended period, or for duration of shift.
• Requires repetitive motion, with consistent use of hands and arms.

TOOLS & EQUIPMENT:
• Table, chairs, risers, dance floor, furniture, pallets, pallet jack, flat bed, chair carts, vacuum cleaners