Solution Architect - Physical Security

Summary

Provides pre-sales technical engineering support to Account Executives and clients as an integral part of the full sales process. Focuses on technical solutions for mid-size and enterprise accounts and works closely with clients to determine how Logicalis solutions can best serve their needs. 

Essential Duties and Responsibilities

• Designs and develops integrated physical security solutions including access control, video surveillance, and connected devices.

• Produces accurate designs and proposals for clients using Logicalis technologies, services, and methodologies. 

• Conducts assessments, studies, and/or surveys to obtain data; analyzes data to advise and recommend solutions.

• Qualifies, from technical perspective, new business opportunities or requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities.

• Designs and configures complex solution components.

• Proposes elements, configurations, and implementation details of solution.

• Prepares for and conducts client proof of concepts.

• Prepares and performs product demonstrations.

• Broadens engagements with clients by promoting, defining, and positioning Logicalis services from entire portfolio as appropriate to client requirements.

• Advises service delivery team to ensure successful implementation of solutions.

• Helps clients understand solution benefits.

• Interfaces with vendor and manufacturer teams.

• Provides product and/or solution training for Logicalis Sales teams and clients.

• Mentors Logicalis team members.

• Participates in increasingly complex client projects.

• Keeps abreast of latest solutions and services Logicalis offers.

• Establishes relationships with clients by demonstrating strong listening skills.

• Builds credibility and trust by delivering what has been promised within established timeframes.

• Participates in regional and national events and regional team meetings.

• Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

• Supports and conducts self in a manner consistent with customer service expectations.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below.  The requirements listed are representative of the knowledge, skills, and/or abilities required. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.

Education/Experience/Technical Requirements/Certifications

Equivalent combination accepted.

Education

• Bachelor’s degree in Information Technology, Engineering, Security Technology, or related field preferred.

Experience / Technical Requirements

• 4 years’ experience in technical pre-sales role.

• Experience working with enterprise physical security systems including video surveillance, access control, intrusion detection, and IoT-connected devices.

• Strong understanding of networking fundamentals (TCP/IP, VLANs, DNS, DHCP, routing, switching). Familiarity with low-voltage cabling standards and integrated building technologies.

• Experience supporting multi-site enterprise deployments and large-scale integration projects.

• Experience designing and delivering integrated technology solutions.

• Ability to translate business requirements into technical solutions.

• Experience working with IT, facilities, and security stakeholders.

Certifications

• Verkada Certified Engineer (VCE)

• VCE – Access Control Specialist

• VCE – Video Security Specialist

• VCE – Alarms Specialist

Other Skills or Abilities

• Excellent written and verbal skills; confidently and professionally interacts with external clients and internal teams.

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