Telecommunications Infrastructure Support Lead

Company Description

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions!

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Job Description

Link Solutions is seeking a Telecommunications Infrastructure Support Lead to join our team in support of the US Army's Network Enterprise Center at Fort Jackson in Columbia, SC.

• Must be a US Citizen
• Secret Clearance required
• Non-remote (relocation incentive available)

As a Telecommunications Infrastructure Support Lead, you will play a vital role in assisting our government client in operating and maintaining the information and infrastructure systems at Fort Bliss and all associated remote sites. Become an integral part of a professionally diverse team while working at an industry-leading organization, where work/life balance and employees come first. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.

Job Responsibilities: 

• Provide technical guidance for directing and monitoring information and telecommunication systems operations. 
• Oversee an experienced team in the management and support of enterprise-level infrastructure. 
• Work with government customers to identify needs or opportunities for improvement. 
• Plan and implement large-scale projects with no impact on daily operations. 
• Provide oversight for a variety of tasks and activities that are broad in nature and are concerned with technical support, cyber security, IT operations, CAD, and telecommunications. 
• Provide quality assurance review and the evaluation of new and existing tools and technologies. 
• Provide planning, quality assurance, and control support (QA/QC). 
• Ensure assigned tickets are addressed with our government client. 
• Serve as POC for the RNEC to coordinate and schedule exercise support. 
• Lead a team of technicians to install, operate, and maintain the copper, fiber, and coaxial infrastructure. 
• Design and document new and/or updated inside and outside plant cable infrastructure to include conduit, cable trays, copper, coax, and fiber optics. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  

Qualifications

• US Citizen.
• Active DoD Secret Clearance.
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
• Five (5+) years experience in telecommunications infrastructure, facility design, and installation. 
• Three (3+) years in a supervisory or lead position. 
• Knowledge and experience of BICSI rules, regulations, and standards. 
• Experience developing layout and design for technology systems including voice, data, and structured cabling. 
• Knowledge of OSHA safety regulations and industry standards and practices. 
• Knowledge of NEC, IEEE, EIA, TIA, industry standards, and other applicable codes related to the design and layout of IT, and telecommunications systems.
• Knowledge of I3A standards, as well as infrastructure planning. 
• Experience with MS Office Suite. 
• Baseline Certification is required within 6 months of hire. 

Preferred:

• BICSI  Registered Communications Distribution Designer (RCDD) certification. 
• BA/BS degree in Engineering, Computer Science, Information Systems, or a related field.
• Experience providing DoD organizations with technical support.
• Experience working in a Department of Defense (DoD) environment and overseeing government programs.
• Project Management experience (PMP/PMI CE) 
• Knowledge of TMS I3A and UFC guidelines 
• Knowledge of TIA/EIA 568 Commercial Building Cabling Standards. 
• Knowledge of ISP, OSP, ITS, and Land Mobile Radio technologies. 
• Familiar with C4IM standards, services, and requirements. 
• Able to multitask, prioritize, and manage time efficiently 
• Accurate and precise attention to detail. 
• Strong written and verbal communica