People Operations Coordinator

Before you read on, take a look around you. Everything you see has been shipped, often multiple times before reaching its destination. Global ecommerce sales are expected to total $5.5 trillion worldwide in 2022 and continue growing over the next few years. Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.

Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, and platforms are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

How we’ll deliver success:

As a member of the People Team, reporting to the Sr. Director of People Ops, the People Ops Coordinator will be a key operational partner to the Shippo People team. The ideal candidate will have:

• The ability to thrive in a face-paced environment with quickly changing business needs
• Strong time management, attention to detail, and reliability
• Have excellent verbal and written communication skills
• Have an interest in data and process management
• The ability to handle sensitive and confidential situations

Shipping & handling responsibilities:

• Help maintain compliant, scalable, HR policies and processes that shape the employee lifecycle
• Support managing all of our people systems, including our human resource information system (HRIS) and applicant tracking system (ATS)
• Prepare regular reporting of people team metrics
• Coordinate the day-to-day operations with administrative duties
• Help with record audits and mandatory reports, which may include I-9 audits, EEO-1 filings, and other compliance reviews
• Assist with special projects and perform other duties as needed
• Light event management responsibilities

Requirements

Do you tick the boxes?

• 1+ years of experience on a People team; start-up experience a plus
• Strong skills using Excel and Google Sheets with a love of data
• Strong communication and presentation skills
• Capable of working in a fast-paced environment, manage competing priorities
• Skilled problem solver who can collaborate and communicate with internal partners and clients on all levels
• Bachelor’s Degree in Business Administration, Finance, HR or equivalent practical experience.

Benefits

What's in the Shippo package?

• Medical, dental, and vision healthcare coverage for you and your dependents. Pets coverage is also available!
• Flexible time off policy and work arrangements
• Two x one week company shutdowns
• 3 VTO days for ShippoCares volunteering events
• Annual personal development learning stipend
• Charity donation match up to $100
• We offer up to 12 weeks of paid parental leave for all birthing and non-birthing parents.

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at accommodations@goshippo.com.

Our Compensation Shippolicy:

We believe compensation is a custom experience and are committed to fair and equitable compensation practices. The standard base pay range for this role is min $69k to a max $94k annual salary. We tend to anchor our pay in the middle of this range with most offers that we make. Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision