Director of Field Operations

Ignite Your Career with Bert Black Service Companies!

At Bert Black Service Companies, we don’t just offer jobs—we provide pathways to success. If you’re driven to achieve, thrive in an innovative environment, and want to feel valued, this is where you belong.

What’s in it for You?

• Salary: $70,000 - $100,000 per year + performance-based bonuses

• Full Benefits Package: Medical, dental, vision, and 401(k) with company match

• Company Vehicle or vehicle allowance

• Paid Time Off & Holidays

• Employee Discounts & Volunteer Programs

• Ongoing Training & Career Development

Why You’ll Love It Here

At Bert Black, we don’t just provide services—we set the standard for excellence. Our team is built on accountability, teamwork, and continuous improvement. We invest in our people, providing ongoing training, career growth opportunities, and a culture that values leadership and innovation.

Your New Role

As the Director of Field Operations, you'll be the driving force behind our field teams across HVAC, electrical, and plumbing services in Little Rock, AR, and surrounding areas. You’ll ensure operational efficiency, service excellence, and team success.

• Oversee daily field operations to optimize service quality and efficiency

• Develop and implement strategies to improve productivity and profitability

• Manage budgets, resource allocation, and key performance metrics

• Lead, mentor, and develop field managers, service technicians, and installers

• Drive customer satisfaction by ensuring high-quality service and quick resolution of escalations

• Improve processes, enforce safety protocols, and ensure regulatory compliance

• Utilize field service management technology to enhance scheduling and dispatching

• Collaborate with sales, customer service, and leadership teams to align operations with business goals

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

Requirements

• Experience: 6-10 years in field operations management within HVAC, electrical, or plumbing industries

• Education: Associate’s degree required; Bachelor's in Business, Construction Management, or related field preferred

• Leadership: Strong team-building, mentoring, and people management skills

• Operations: Proven ability to improve efficiency, processes, and service quality

• Financial Acumen: Experience managing budgets and resources effectively

• Technology & Compliance: Proficiency in field service management software and knowledge of safety regulations

Bert Black Service Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.