Director, Client Relations & Strategic Relationships - Wharton Executive Education

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Director, Client Relations & Strategic Relationships - Wharton Executive Education

Job Profile Title

Director C, Student Services, Executive Education

Job Description Summary

Founded in 1881 as the world’s first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year, 13,000 professionals worldwide advance their careers through Wharton Executive Education’s individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a diverse staff population representing a rich array of backgrounds, expertise, and cultures. To learn more, visit www.wharton.upenn.edu.

Wharton Executive Education (WEE) continues to capitalize on multi-channel opportunities with a focus on delivering strategic sales growth through customer relations while leveraging Wharton’s renowned educational brand. A key element in driving our growth strategy is to continue to enhance our sales and engagement capability via inbound and outbound approaches.

Reporting to the Senior Director of Senior Management Programs, the Director of Client Relations serves as a strategic partner to multiple constituents within Wharton Executive Education (WEE), including Wharton Online. This individual will lead the team responsible for providing sales support for programs across the division, including both Open Enrollment (OE) and Wharton Online offerings. The individual will support strategic business development by researching key prospects and existing clients, identifying appropriate companies for cultivation, and developing targeted lists in collaboration with the Senior Director, the Senior Director of Revenue, and the Business Development and Program Director Teams. In order to accomplish this, the Director will have extensive knowledge of WEE’s range of OE offerings across the division, the development needs of executives, and the business challenges facing today’s corporations. By aligning client needs with WEE’s offerings, the Director will play a pivotal role in strengthening client relationships and driving divisional success.

The Director will lead the Client Relations Team and will be accountable for all inputs, quality and deliverables associated with the engagement registration and integrated application review processes. The candidate will be empowered