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Job Details

Join our dynamic team as a Sales Executive Remote (SER) under the guidance of the Remote Sales Director, where you will play a pivotal role in driving sales and achieving territory targets. In this position, you will engage with both existing primary and secondary customers, offering innovative products and solutions while fostering strong customer relationships and ensuring contract compliance.

Your focus will include capturing generic leakage within your assigned accounts, all while delivering an exceptional customer experience that sets you apart as a trusted resource. At Cencora, we believe in empowering our Sales Executives to continuously enhance their knowledge and skills, enabling you to stand out from the competition.

As part of a company that values innovation and superior service, you will contribute to our competitive advantage and collaborate with a team that is dedicated to excellence. If you are passionate about making an impact and thrive in a supportive environment, we want to hear from you!

Sales Executive, Remote Sales is a fully remote position that focuses on digital sales strategies to achieve or exceeds sales targets, set in cooperation with leadership, focusing on revenue, profit, metric units and margin growth with existing primary and secondary customers in the independent retail and alternate care pharmacy segment within a specific customer assignment (territory) via account penetration. Leveraging digital sales strategies and tools such as webinars, virtual demos, and social selling to engage and convert customers.

Champions a customer-centric approach by implementing personalized customer journey mapping and feedback loops to continuously enhance the customer experience and address compliance issues proactively.

Demonstrate a high level of proficiency in using computer and technology tools to enhance customer experience and sales processes. Leverage digital tools and platforms effectively for sales activities. Utilize social media platforms to engage with customers and promote Cencora’s offerings. Stays updated with the latest technological advancements to enhance sales strategies.

Responsibilities:

• Maintain relationships with existing customers within the CSP supported segment to ensure continued business and successful renewals. Identify ways to grow existing accounts into CSP Priority and Hi-Po segment accounts and successfully transition to field sales team when appropriate.
• Team-Based Selling- Collaborate with cross-functional teams, including Good Neighbor Pharmacy, Buying Group, customer service, and finance, to align strategies and achieve sales goals. Attains business targets related to the sale of specific solutions.
• Utilizes advanced analytics and customer data platforms to identify sales opportunities, predict customer needs, and tailor solutions that drive business growth and customer satisfaction. Integration of Richardson Sales framework to execute customer conversations effectively.
• Achieves monthly sales/activity goals established in conjunction with department manager. This may include but not limited to call volume, % of calls leading to an order, order volume, generic conversations, solutions selling and revenue.
• Promotes sales expansion by converting secondary customers to primary by executing sales expansion within Cencora’s suite of offerings.
• Negotiates Prime Vendor Agreements (PVA) with current customers and implements new PVAs resulting in continual retention of profitable accounts in the individual sales assignment.
• Leads the onboarding of new customers within the assigned segments, as well as implementation of customer solutions, by effectively collaborating with functional departments to ensure full adoption, value realization and an ongoing excellent customer experience.
• Leads cross-functional collaboration initiatives, including virtual brainstorming sessions and cross-departmental projects, to develop innovative sales strategies and customer solutions using Cencora’s Suite of Offerings to address customer specific needs.
• In cooperation with the Director, create an annual strategic plan to achieve business goals, utilizing sales reporting tools ongoing to identify and analyze opportunities to expand current customer business.
• Leverages additional service and sales channels such as Customer Service and Inside Sales to address day-to-day standard service i