Admissions & Records Assistant III - Registrar

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
• Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at hr.recruitment@csn.edu or call (702) 651-5800 to be directed to the appropriate Recruiter.

Job Description

Based on the volume of applications received this recruitment may close at any time. Applicants are encouraged to apply as soon as possible.

The Assistant Registrar, Admissions and Records Assistant III operates under limited supervision and is responsible for overseeing and coordinating a wide range of daily tasks related to enrollment services and records management. This role supervises the Admissions and Records Assistant II, ensuring front-line services are delivered accurately, efficiently, and with a high level of customer service for students, faculty, and staff. The successful candidate will demonstrate strong leadership in managing daily workflows and must be proficient in key systems, including PeopleSoft, OnBase, Cisco Finesse, and Greymatter. This position provides essential managerial support for front desk operations at the Henderson Campus, with the flexibility to assist at any of the three CSN campuses as needed. Exceptional punctuality and consistent attendance are critical to the effective management of front desk operations, ensuring reliable support and seamless daily workflows. Through dependable managerial oversight and continuous operational support, this position significantly enhances the overall efficiency of the Office of the Registrar and contributes to consistent, high-quality service across all CSN locations. Additionally, the role fosters a welcoming and inclusive environment that promotes connection, pride, and shared commitment within the CSN community.

Duties will include

• Provide strategic managerial and front desk support by supervising and training staff and student workers; overseeing Registrar phone lines, in-person queues, and multiple email inboxes; securely processing and handling documents and mail in a timely manner; responding to inquiries from students, faculty, and staff; providing guidance on Registrar processes; maintaining accurate student records; managing transcript requests; coordinating coverage and workflow; contributing to all front desk operations; and ensuring strict compliance with FERPA and institutional policies.

• Manage all residency processes, including collecting and organizing documents, uploading materials to OnBase, monitoring inquiries, coordinating and documenting appeals, issuing denial letters, leading residency audits each Spring and Fall, evaluating applications for approval or denial, communicating decisions to students, and processing Veteran Affairs (VA) and Western Undergraduate Exchange (WUE) residency applications.

• Manage the Suspension Appeal process by creating and maintaining weekly committee review spreadsheets, tracking and documenting incoming appeals submitted via email and in person, guiding students through the process, facilitating enrollment for approved appeals, and ensuring timely communication and organized records to support both students and committee decision-making.

• Assist with planning and executing Commencement ceremonies, related logistics, and other Registrar’s Of