Sales Associate- Guest Experience Specialist

Job Title 
Retail Guest Experience Specialist 

Job Overview 
Our Sales Associates - Guest Experience Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Sales Associate - Guest Experience Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended! 

What You’ll Bring to Bob’s: 
At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of customer service ability, interpersonal skills, and a passion for helping others. If you enjoy working with people, are energized by a sales environment, and love home décor, this role is for you! 

Key Skills for Success: 
To excel in this role; you will need to demonstrate strengths in the following skill areas: 

Core Competencies & Expertise: 
· Customer Engagement and Active Listening 
· Relationship Building and Client Follow-Up 
· Consultative Selling and Product Knowledge Application 
· Team Collaboration and Communication 
· Adaptability to Retail Schedules and High-Energy Environments 
· Comfort with Digital Tools and Point-of-Sale Systems 
· Organizational Skills and Time Management 
· Problem Solving and Goal Orientation 

Preferred Competencies & Skills: 
· Previous retail or commission-based sales experience 
· Bilingual communication skills 
· Passion for home design and interior décor 
· Experience with customer relationship management tools or systems 

Who We Are: 
At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 190 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. 

How We Will Support Your Success: 
We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement. 

Benefits & Perks: 
· Hourly Advance / Draw vs. Commission pay structure 
· Medical, Dental, and Vision coverage 
· Employer-paid and voluntary Life Insurance options 
· 401(k) Profit Sharing Plan with generous match 
· Paid time off including vacation, sick days, holidays, and your birthday! 
· Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand) 
· Exclusive Employee Discounts 
· Flexible retail schedules including evening