Manager, Commercial Insurance Operations

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman is currently accepting applications for the role of Manager- Commercial Insurance Operations.

Primary Responsibilities:

The Commercial Insurance Operations Manager (CIOM) is a senior level role which is responsible for the overall client experience, retention, and ongoing partnership development of a defined client portfolio. In addition to account revenue retention and client experience, the CIOM will own the responsibility to continue to identify strategic savings opportunities related to the client’s overall corporate strategy.

• Maintain ultimate accountability for the client relationship, including retention and satisfaction by engaging relevant stakeholders.
• Provide reporting on new business opportunities and existing account growth to support leadership in budgeting and forecasting.
• Conduct insurance coverage reviews for both new and existing clients and provide recommendations.

• Assisting in negotiating contract terms and conditions.
• Perform detailed coverage analysis and make informed recommendations on placements.
• Lead the client service team on deliverables. Monitor the delivery of promised services.
• Establish and maintain strong working relationships with clients and key insurance market partners.
• Serve as a subject matter expert, providing strategic guidance and recommending innovative solutions to clients and internal teams.
• Maintain and develop a rapport with key market relationships.
• Support the Marketing and Sales Enablement teams in developing marketing campaigns and sales materials related to insurance products.
• Educate the internal team on insurance topics and support post implementation.
• Perform all other duties and special projects as assigned.

Education and/or Training:

• Bachelor’s degree in a related field or equivalent work experience
• Additional education, certifications, or other distinctions are a plus
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Relevant Work Experience:

• 2+ years experience, including + 0 - 1 years at a leadership level
• A thorough understanding of the fleet management industry and Holman's products and services is preferred.
• Holman Client facing or Account Management experience 1+ years
• Sales experience is a plus 
• Must have excellent organizational skills and the ability to manage multiple priorities

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits