Technical Business Analyst (Remote)

ICF is seeking a practicing Business Analyst, who is technical in nature and approach, to guide a software development team using Agile framework, specifically scrum, to deliver digital transformation for substance use prevention.  

 

You are a critical thinker and enjoy supporting developers, customers, and end users in transforming digital workspaces into user friendly and purpose driven tools. You understand and can apply aspects of agile and scrum frameworks, as necessary, to aid in the success of projects and teams. You are curious about the technological solution and enjoy piecing the big picture together. You are comfortable owning an effort but just as comfortable taking on tasks that help the team make progress toward its goal. You are proactive, collaborative, cross-functional, and can work independently. You are an effective communicator across various modes (in-person, phone, video conferencing) and can represent the voice of the business. 

 

What you’ll be doing: 

• Aid in the requirements elicitation and documentation to support continued deployment of enhanced functionality of a Drupal-based content management in the cloud 

• Work with security SMEs, developers and cloud engineers with documentation and collection of material to support the system’s Authority to Operate (ATO).  

• Maintain backlog and collaboratively identify user stories/tasks 

• Liaise with project stakeholders across multiple federal agencies and offices to gather and define, refine, and document business requirements and specifications 

• Assist testing lead in executing testing cases/plans ahead of deployments and participate in regression testing the system  

• Assist the self-organizing, self-managing team in achieving its goals 

• Develop or refine existing processes to enhance quality and team productivity 

• Documentation creation, improvement, and maintenance, including requirements documentation, release planning documentation, and decisions analysis and resolution plans within Confluence. 

• Utilize tools to define team metrics for successes and areas for improvement 

• Facilitate agile ceremonies to include standup, backlog grooming, demo, planning, and retrospective 

• Help the team maintain a tie to the overarching goals while executing on specific work 

• Identify and remove impediments and coach the team on removing impediments 

 

What you must have? (Basic Qualifications – must be measurable/quantifiable - These are the “Must Haves”) 

• Bachelor’s Degree in a relevant field 

• 5+ years of technical project management, Business Analyst, Scrum Master experience 

• 5+ years with legacy modernization projects 

• 5+ years using Atlassian Tool Suite, including Jira and Confluence  

• 3+ years doing full software development lifecycle (SDLC) 

• Must be able to obtain Public Trust  

• Due to Government contract requirement, candidate must be a US Citizenship 

 

What we'd like you to have: (Preferred Qualifications – can be undefined, these are the “nice to haves”) 

• Certified Scrum Master (CSM) or Certified Scrum Product Owner  

• Experience delivering software projects for Federal agencies 

• Ability to work with minimal supervision in very dynamic and timeline sensitive work 

• Ability to understand technical issues at a high-level 

• Must possess strong analytical, organizational and product management skills 

• Familiarity with complex data systems 

• Experience with diverse teams and stakeholders 

• Prior experience in another role on an IT development team 

• Familiarity with drupal or other content management systems 

• Basic understanding of DevOps and cloud-based practices 

Why you’ll love working here: 

• Generous vacation and retirement plans  

• Comprehensive health benefits   

• Flexible work location  

• Diverse workforce that values equality and inclusion  

• Ongoing training and development opportunities  

• Friendly community with lots of social events  

• Participation in charity initiatives  

• Employee support program 

 

Technologies you’ll use:  

Jira, Confluence, Drupal (for testing/validation), Microsoft Office, Microsoft Teams 

#DMX #EET

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex chall