Customer Acceptance Tester (CAT) - HYBRID

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

Public Trust/Other Required:

MBI (T2)

Job Family:

IT Quality Assurance

Job Qualifications:

Skills:

Agile Methodology, Software Development, Test Scripts

Certifications:

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

Deliver simple solutions to complex problems as a Customer Acceptance Tester at GDIT. Here, you’ll tailor cutting-edge solutions to the unique requirements of the United States Postal Service (USPS). With a career as a Customer Acceptance Tester, you’ll make the end user’s experience your priority and we’ll make your career growth ours.

At GDIT, people are our differentiator. As a Customer Acceptance Tester you will help ensure today is safe and tomorrow is smarter. Our work depends on a Customer Acceptance Tester joining our Commercial Product Payment & Policy (CPPP) organization with USPS that is involved with the support, maintenance, and advancement of technology solutions to support business mail activities. New functionality and changes to existing functionality are identified and implemented to increase mail effectiveness, improve operational efficiency, reduce operation costs, generate revenue, and increase customer satisfaction.

HOW A CUSTOMER ACCEPTANCE TESTER WILL MAKE AN IMPACT:

• Develop software requirement specification (SRS) documents to support functional requirements affecting the technical file specifications (Mail.dat and Mail.XML).
• Manage, update, and maintain all currently supported technical specifications and guides and develop new ones as necessary in support of new or revised functionality across systems.
• Customer Acceptance Testing (CAT) to provide support to review Technical Requirement Documents (TRD), develop and update test scripts, perform customer acceptance testing, perform production validation through smoke testing and functional testing, document testing outcome and provide artifacts, provide TLSC documentation and Requirement Traceability Matrix (RTM).
• Provide expert personnel to meet with and participate in mail industry meetings/forums and Mailer Technical Advisory Committee (MTAC) workgroups, task groups and user groups.
• Development of performance metrics to track and report status of Customer Acceptance Testing.
• Automated test script development
• Develop training materials, Standard operating procedures (SOP) and guides as it relates to impacted CPPP applications.
• Other related duties as assigned.

WHAT YOU’LL NEED TO SUCCEED:

Education:

• A Bachelors degree from an accredited College/University in CS, IT, or other Science related field; in lieu of degree, an additional four (4) years of relevant experience is required.
• Software Testing certification is desired

Required Experience:

• Minimum of 5 years of related professional work experience; in technology or software development is preferred

Required Technical Skills:

• Strong ability and demonstrated experience working with data files and formats such as CSV, XML, JSON; and relational databases
• Strong ability and experience with MS O365 tools: MS Excel, Word, Project, Visio, Access, Workflow
• Demonstrated experience with software test management using Agile and/or Waterfall methodology

Required Skills and Abilities:

• Demonstrated experience eliciting and documenting business process and requirement
• Demonstrated experience analyzing business processes and recommending improvements
• Demonstrated experience creating manual and automated test scripts, performing customer acceptance testing or user acceptance testing; document test results, and providing test artifacts
• Demonstrated experience performing production validation through smoke testing, regression testing, and functional testing; document test results, and providing test artifacts

Security Clearance Level:

• Must be able to obtain and maintain a Public Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
• This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (incl